List of Zoho ManageEngine Applications Manager Customers
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Since 2010, our global team of researchers has been studying Zoho ManageEngine Applications Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zoho ManageEngine Applications Manager for Remote Monitoring and Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zoho ManageEngine Applications Manager for Remote Monitoring and Management include: ESDS Software Solution, a India based Professional Services organisation with 1000 employees and revenues of $250.0 million, Community Health Center Network, a United States based Non Profit organisation with 200 employees and revenues of $17.0 million, Son Iec Sport Goods, a Macao based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Zoho ManageEngine Applications Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zoho ManageEngine Applications Manager customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Community Health Center Network | Non Profit | 200 | $17M | United States | Zoho Corp. | Zoho ManageEngine Applications Manager | Remote Monitoring and Management | 2023 | n/a |
In 2023 Community Health Center Network implemented Zoho ManageEngine Applications Manager within its Remote Monitoring and Management stack to monitor mission critical healthcare IT across the East Bay. The deployment targets the patient portal, scheduling systems, and claims processing workflows to ensure 24/7 availability and rapid incident detection for clinical and administrative services. Zoho ManageEngine Applications Manager was configured to provide application performance monitoring, real time alerting, and centralized dashboarding to surface slow transactions and service disruptions, aligning monitoring with operational incident response and on call rotations. The implementation was operated alongside OpManager to correlate application level telemetry with infrastructure metrics and support cross tool troubleshooting, extending monitoring coverage from application tiers to underlying network and server components. Operational ownership spans IT operations, clinical IT support, and revenue cycle teams, with monitoring feeds used to trigger incident tickets and accelerate triage for claims processing and patient access issues. The deployment produced explicit outcomes, saving an estimated $500,000 per year in downtime and eliminating over 200 manual hours per year, while improving claims processing reliability and system uptime.
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ESDS Software Solution | Professional Services | 1000 | $250M | India | Zoho Corp. | Zoho ManageEngine Applications Manager | Remote Monitoring and Management | 2024 | n/a |
In 2024, ESDS Software Solution deployed Zoho ManageEngine Applications Manager for Remote Monitoring and Management across its cloud and government-facing applications. The deployment targeted full stack observability of application tiers and infrastructure components to support government customer SLAs. The company completed a 2 to 3 month evaluation followed by rapid onboarding.
Zoho ManageEngine Applications Manager was configured with application performance management, real user monitoring, and database activity monitoring modules to instrument services, user transactions, and backend queries. Teams implemented dashboards, synthetic checks, and threshold-based alerts to surface SLA breaches and degradation across application tiers. This configuration aligns with Remote Monitoring and Management functional workflows for continuous telemetry collection, alerting, and root cause analysis.
Operational coverage spanned ESDS cloud-hosted services and government-facing application portfolios, with monitoring streams routed to operations and support teams for incident handling. The implementation supported incident response, application support, and service assurance functions.
Governance and workflow changes centered on SLA-focused alerting and centralized ownership of application health to accelerate triage and resolution. The rollout followed rapid onboarding practices after the 2 to 3 month evaluation, enabling operational teams to adopt new monitoring workflows quickly. ESDS reported a 30% boost in employee productivity, roughly $5,000 per month in additional revenue, and 90% faster mean time to resolve.
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Son Iec Sport Goods | Retail | 10 | $1M | Macao | Zoho Corp. | Zoho ManageEngine Applications Manager | Remote Monitoring and Management | 2006 | n/a |
In 2006, the IEC implemented Zoho ManageEngine Applications Manager. The Remote Monitoring and Management deployment at the International Electrotechnical Commission in Geneva provides continuous monitoring for the server infrastructure that delivers standards and publications globally.
IEC configured approximately 140 monitors across more than 60 servers, with monitoring focused on web servers, application servers, and Oracle database servers. Zoho ManageEngine Applications Manager is used to provide unified visibility across these tiers, and its application performance and database availability capabilities are central to the configuration.
Operational responsibility resides with the IEC IT operations organization, covering the Geneva site and systems that support global content delivery. The implementation emphasizes instrumentation across server tiers and built in root cause analysis workflows to accelerate troubleshooting.
IEC has used Zoho ManageEngine Applications Manager since release six in the mid 2000s, and the case study reports that the deployment delivers unified visibility and faster root cause analysis for the teams that support standards and publication services.
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