List of Zoho ManageEngine IAM Customers
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Since 2010, our global team of researchers has been studying Zoho ManageEngine IAM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zoho ManageEngine IAM for Identity and Access Management (IAM) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zoho ManageEngine IAM for Identity and Access Management (IAM) include: Tata Consultancy Services (TCS), a India based Professional Services organisation with 607979 employees and revenues of $28.92 billion, City of Grand Rapids, MI, a United States based Government organisation with 1650 employees and revenues of $430.0 million, Interglobe Enterprises, a India based Professional Services organisation with 22 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Zoho ManageEngine IAM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zoho ManageEngine IAM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Grand Rapids, MI | Government | 1650 | $430M | United States | Zoho Corp. | Zoho ManageEngine IAM | Identity and Access Management (IAM) | 2016 | n/a |
In 2016, the City of Grand Rapids, MI implemented Zoho ManageEngine IAM by deploying ManageEngine ADSelfService Plus. The deployment targeted roughly 1,200 administration staff and was scoped as an IT and help desk identity management initiative within the Identity and Access Management (IAM) category.
ManageEngine ADSelfService Plus was configured to enable self service password reset and account unlock capabilities, centralizing end user password recovery workflows and reducing manual account unlock tasks for support staff. The implementation operated across the city’s IT support domain and resulted in fewer password related tickets and faster account recovery, dramatically reducing help desk workload while standardizing user facing authentication recovery processes under Zoho ManageEngine IAM.
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Interglobe Enterprises | Professional Services | 22 | $3M | India | Zoho Corp. | Zoho ManageEngine IAM | Identity and Access Management (IAM) | 2017 | n/a |
In 2017, Interglobe Enterprises implemented Zoho ManageEngine IAM as an Identity and Access Management (IAM) solution to address IT and operations identity use cases in India. The deployment comprised ManageEngine ADSelfService Plus deployed alongside ADManager Plus and ADAudit Plus to reduce password reset and access-related calls across a 20,000+ employee base. Zoho ManageEngine IAM was configured to deliver self-service password reset, delegated access provisioning, and audit-capable access controls, aligning identity workflows with IT support processes.
The implementation centralized identity and access workflows within the IT operations function, reducing manual helpdesk effort and lowering call volumes, which improved IT productivity. Configuration emphasized user self-service, automated account administration, and audit logging, with governance controls to manage delegated administration and preserve audit trails.
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Tata Consultancy Services (TCS) | Professional Services | 607979 | $28.9B | India | Zoho Corp. | Zoho ManageEngine IAM | Identity and Access Management (IAM) | 2015 | n/a |
In 2015, Tata Consultancy Services (TCS) deployed Zoho ManageEngine IAM as an IT and help desk identity management solution. The engagement is documented with ManageEngine ADSelfService Plus and is aligned to the Identity and Access Management (IAM) category.
The implementation concentrated on self service password reset and account recovery workflows to reduce password service requests and streamline help desk operations. Zoho ManageEngine IAM was configured to centralize access recovery and shift routine identity tasks to end users and support staff, reflecting standard Identity and Access Management (IAM) workflows.
Operational coverage included TCS operations in India and extended support for global TCS teams, with primary business function impact on IT help desk and user support. The deployment restructured frontline support work by moving password and account recovery interactions toward self service mechanisms and centralized identity tooling.
Governance and rollout emphasized help desk process restructuring and operational handoffs to the centralized IAM tooling, and the engagement is reported to have lowered help desk ticket volumes and improved support efficiency. These reported outcomes are cited in the ManageEngine ADSelfService Plus customer success documentation and describe operational improvements rather than quantified metrics.
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