List of Zoho Zia Customers
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Since 2010, our global team of researchers has been studying Zoho Zia customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zoho Zia for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zoho Zia for Chatbots and Conversational AI include: Foodhub, a United Kingdom based Professional Services organisation with 986 employees and revenues of $110.0 million, Ubq Technologies India, a India based Professional Services organisation with 150 employees and revenues of $12.0 million, Renu Energy Solutions United States, a United States based Construction and Real Estate organisation with 60 employees and revenues of $12.0 million, Articad, a United Kingdom based Professional Services organisation with 20 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Zoho Zia, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zoho Zia customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Articad | Professional Services | 20 | $1M | United Kingdom | Zoho Corp. | Zoho Zia | Chatbots and Conversational AI | 2023 | n/a |
In 2023, ArtiCAD implemented Zoho Zia to improve reporting and conversational analytics across its support and CRM functions. ArtiCAD implemented Zoho Zia as a Chatbots and Conversational AI solution for support and CRM analytics in the United Kingdom and to extend visibility into metrics for its international subsidiaries.
The deployment leveraged Zoho Analytics' Ask Zia conversational AI to enable natural language report generation and guided drill-downs, allowing non-technical users to build complex reports. Functional capabilities emphasized support-ticket metrics, customer-service dashboards, interactive drill-downs, and faster, more user-friendly report creation workflows.
Integrations were centered on Zoho Analytics as the conversational layer for data exploration and reporting, with operational coverage focused on UK support and CRM analytics and extension to multi-region subsidiaries. The implementation touched service and support functions, consolidating visibility into ticket volumes, response metrics, and customer-service KPIs through conversational queries and automated report generation.
Rollout prioritized UK support teams, introducing conversational report creation workflows for service and CRM teams and then broadening access for international subsidiaries. The implementation delivered faster report creation and improved drill-down insights for multi-region operations, improving visibility into support-ticket and customer-service metrics.
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Foodhub | Professional Services | 986 | $110M | United Kingdom | Zoho Corp. | Zoho Zia | Chatbots and Conversational AI | 2018 | n/a |
In 2018 Foodhub implemented Zoho Zia as part of its Chatbots and Conversational AI footprint on the company careers portal. The deployment places Zoho Zia on the hosted careers site at foodhubcareers.zohorecruit.com, indicating an embedded conversational layer tied to the Zoho Recruit talent acquisition front end.
The implementation leverages Zoho Zia conversational functionality to handle candidate-facing interactions, including natural language FAQ handling, intent recognition, and automated candidate engagement workflows typical of Chatbots and Conversational AI. Configuration appears focused on recruiting use cases, aligning the Zoho Zia agent to pre-screening queries and routing inquiries to HR or hiring teams.
Integration surface is primarily the Zoho Recruit careers subdomain, which suggests native embedding of Zoho Zia within the Zoho Recruit page lifecycle rather than a separate external widget. Operational scope is therefore HR and recruiting, made available to external applicants via the careers site and managed within the web tenancy hosted on Zoho Recruit.
Governance and rollout controls are visible in the page source, where the chatbot is programmatically hidden using an inline visibility toggle using the snippet /* ziaChatbotDiv.style.visibility="hidden"; */. This indicates front-end visibility management to selectively expose the Zoho Zia agent on candidate pages, enabling staged activation or temporary suppression without removing backend conversational configuration.
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Renu Energy Solutions United States | Construction and Real Estate | 60 | $12M | United States | Zoho Corp. | Zoho Zia | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Renu Energy Solutions implemented Zoho Zia as a Chatbots and Conversational AI application to surface analytics from its Zoho Analytics deployment in the United States. The rollout focused on Ask Zia and Zia Insights to query sales, project and operations data across marketing, sales and project workflows, providing conversational access to analytics for operational teams. The deployment covered the companys United States commercial and project functions within its construction and real estate operations.
Zoho Zia was configured to expose conversational querying and generated insights on top of Zoho Analytics datasets, aligning query intents with sales pipeline reporting, project status tracking and operations reporting workflows. Governance emphasized embedding Ask Zia into existing marketing, sales and project workflows, creating query templates and result sharing patterns for cross functional teams. The deployment supported faster data driven decisions and helped reduce end to end project turnaround from about 80 days to under 50 days.
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Professional Services | 150 | $12M | India | Zoho Corp. | Zoho Zia | Chatbots and Conversational AI | 2023 | n/a |
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