List of Zone Soft Freebee Customers
Entroncamento, 2330-210,
Portugal
Since 2010, our global team of researchers has been studying Zone Soft Freebee customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zone Soft Freebee for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zone Soft Freebee for Customer Loyalty include: Eurest Portugal, a Portugal based Leisure and Hospitality organisation with 4000 employees and revenues of $83.0 million, Pacheco Supermercados, a Portugal based Retail organisation with 12 employees and revenues of $3.0 million, Caffee Club Portugal, a Portugal based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Zone Soft Freebee, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zone Soft Freebee customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Caffee Club Portugal | Leisure and Hospitality | 10 | $1M | Portugal | Zone Soft | Zone Soft Freebee | Customer Loyalty | 2024 | Inforquestion | In 2024, Caffee Club Portugal implemented Zone Soft Freebee in a Customer Loyalty deployment alongside Zone Soft ZS rest and biip biip pay. The rollout targeted a restaurant Horeca CRM and operations use case in Porto, Portugal, with the explicit goal of digitalizing ordering, payments and customer rewards. The implementation bundled three functional modules, ordering through ZS rest, payments via biip biip pay, and the freebee loyalty program realized by Zone Soft Freebee, with transaction and reward flows integrated to link purchases to customer profiles and rewards issuance. Configuration focused on point of sale and front of house workflows, customer profile capture, and automated reward triggers consistent with Customer Loyalty application capabilities, while preserving operational continuity for restaurant service staff. InforQuestion served as the implementation partner, managing deployment and configuration across the single Porto site and coordinating CRM and operations integration. According to the Zone Soft case study, the deployment increased service speed, improved customer satisfaction and boosted visit recurrence at Caffee Club, reflecting tightened operational workflows between ordering, payments and loyalty. | |
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Eurest Portugal | Leisure and Hospitality | 4000 | $83M | Portugal | Zone Soft | Zone Soft Freebee | Customer Loyalty | 2024 | n/a | In 2024, Eurest Portugal implemented Zone Soft Freebee to participate in the Freebee multi-brand loyalty network. The deployment uses Zone Soft Freebee as the Customer Loyalty platform to publish offers and manage site-level promotions across catering locations in Portugal. The primary use case is catering CRM for multi-site loyalty and promotions, enabling merchant-level offer publication and campaign scheduling across the national catering footprint. Configuration focuses on offer management and campaign scheduling capabilities within Zone Soft Freebee, together with customer enrollment and redemption tracking functions consistent with Customer Loyalty systems. The implementation includes a merchant portal for content publishing and site-level promotion configuration, and automation for coupon issuance and expiration control aligned to campaign windows. Functional workflows emphasize segmentation by site and offer validity periods to support targeted promotions at individual catering outlets. Integrations include an inferred integration between merchant point of sale systems and Freebee, based on Freebee listings and Zone Soft integration messaging, to enable in-store offer validation and redemption recording. Operational coverage spans Eurest Portugal catering locations, with marketing teams and site operations leveraging Zone Soft Freebee to manage promotions across multiple sites in Portugal. The Customer Loyalty implementation integrates with CRM-oriented workflows for customer enrollment, offer delivery, and redemption reconciliation. Governance is oriented around merchant-level publishing with central oversight for campaign approvals and site-level execution, enabling controlled rollouts of promotions across catering locations. Site managers retain execution control while corporate marketing governs campaign calendars and content, establishing a publish-approve-execute workflow for promotions. Zone Soft Freebee is positioned as the centralized Customer Loyalty engine for Eurest Portugal, coordinating multi-site promotional activity and point-of-sale redemption processes. | |
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Pacheco Supermercados | Retail | 12 | $3M | Portugal | Zone Soft | Zone Soft Freebee | Customer Loyalty | 2024 | n/a | In 2024, Amanhecer (Pacheco Supermercados) implemented Zone Soft Freebee to centralize loyalty across its network of more than 700 proximity stores in Portugal. The deployment targeted Customer Loyalty use cases and linked loyalty orchestration directly to point of sale and store operations. The implementation used Zone Soft ZS pos with native integration to the freebee loyalty platform, establishing a unified loyalty capability. Functional capabilities implemented include centralized and store-level campaign management, promotional control workflows, and cloud backups for transactional and loyalty data. Operational coverage spanned retail CRM and store operations across Portugal, enabling marketing teams to run both centralized and local campaigns while maintaining execution at register level. Governance organized campaign orchestration centrally with store-level execution controls to balance consistency and local promotional needs. Zone Soft Freebee was configured to operate alongside ZS pos to surface loyalty interactions at checkout and consolidate membership and campaign data for retail and CRM processes. The case study reports improved promotional control, cloud backups and a unified loyalty capability as the primary outcomes. |
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