Leiria, 2415-526,
Portugal
Inforquestion
Inforquestion, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Inforquestion collaboration with software players such as Zone Soft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Inforquestion | Zone Soft | Zone Soft Freebee | Customer Loyalty | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Caffee Club Portugal | Leisure and Hospitality | 10 | $1M | Portugal | Zone Soft | Zone Soft Freebee | Customer Loyalty | 2024 | In 2024, Caffee Club Portugal implemented Zone Soft Freebee in a Customer Loyalty deployment alongside Zone Soft ZS rest and biip biip pay. The rollout targeted a restaurant Horeca CRM and operations use case in Porto, Portugal, with the explicit goal of digitalizing ordering, payments and customer rewards. The implementation bundled three functional modules, ordering through ZS rest, payments via biip biip pay, and the freebee loyalty program realized by Zone Soft Freebee, with transaction and reward flows integrated to link purchases to customer profiles and rewards issuance. Configuration focused on point of sale and front of house workflows, customer profile capture, and automated reward triggers consistent with Customer Loyalty application capabilities, while preserving operational continuity for restaurant service staff. InforQuestion served as the implementation partner, managing deployment and configuration across the single Porto site and coordinating CRM and operations integration. According to the Zone Soft case study, the deployment increased service speed, improved customer satisfaction and boosted visit recurrence at Caffee Club, reflecting tightened operational workflows between ordering, payments and loyalty. |
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Buyer Intent: Companies Evaluating Inforquestion Services
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