Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Utilities
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Eneco | Utilities | 3119 | $14.2B | Netherlands | Nice Systems | NICE Interaction Analytics | Sales Analytics | 2020 | n/a | In 2020, Eneco deployed NICE Interaction Analytics as a Sales Analytics solution to support AQM Compliance and analytics for its customer contact center. The initial engagement prioritized research for scope and writing a PVA, establishing requirements for contact center compliance monitoring and interaction-level analysis. Implementation work centered on Nexidia interaction analytics capabilities within NICE Interaction Analytics, with practitioners writing queries in Nexidia Analytics, performing deep-dive analyses, and building visual queries. Staff completed Nexidia interaction analytics root certificate and Nexidia interaction analytics visual query building certificate, and produced outputs through Nexidia interaction analytics dashboard building to operationalize analytic consumption. Functional configuration emphasized interaction-level query engines, visual query building, and dashboarding consistent with Sales Analytics workflows for conversational analytics and compliance monitoring. The presence of a root certificate indicates secured analytics component deployment and an operational model where analysts iterate queries and dashboards for continuous insight. Operational scope was focused on the customer contact center and extended to business functions including Sales and Quality Management, with targeted analytics used to identify improvement potential and set up scoped initiatives. Project activities included drafting improvement proposals and establishing scoped initiatives aimed at improving KTV, Sales performance, quality management, and reducing contact center costs through AHT and FTR optimization. Governance and rollout combined capability building, documented PVAs, and certification-driven skills development to embed NICE Interaction Analytics into QA and sales analytics workflows. The program delivered formal improvement proposals and scoped actions to align interaction analytics outputs with operational quality and sales decisioning. | |
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Eneco | Utilities | 3119 | $14.2B | Netherlands | SAP | SAP BPC Financial Close | Financial Consolidation and Close | 2021 | n/a | ||
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Utilities | 3119 | $14.2B | Netherlands | SAP | SAP Ariba | Procurement | 2021 | n/a |
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Utilities | 3119 | $14.2B | Netherlands | Snowflake | Snowflake Data Warehouse | Data Warehouse | 2021 | n/a |
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Utilities | 3119 | $14.2B | Netherlands | MarcomCentral, a Ricoh company | MarcomCentral | Digital Asset Management | 2019 | n/a |
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Utilities | 3119 | $14.2B | Netherlands | Google Analytics 360 | Marketing Analytics | 2018 | n/a |
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Utilities | 2800 | $650M | Netherlands | Avaya | Avaya Aura Communication Manager | Call Center | 2012 | n/a |
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Utilities | 2800 | $650M | Netherlands | Salesforce | Salesforce Service Cloud | Customer Support | 2015 | n/a |
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Utilities | 2800 | $650M | Netherlands | iAdvize | iAdvize Conversational Platform | Chatbots and Conversational AI | 2015 | n/a |
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Utilities | 2800 | $650M | Netherlands | Salesforce | Salesforce Sales Cloud | Sales Automation,CRM,Sales Engagement | 2015 | n/a |
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