Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
Amcor	Manufacturing	5000	$1.3B	United States	Process Analytics Factory	PAFnow Process Mining	Process Mining	2019	n/a	In 2019 Amcor implemented PAFnow Process Mining to add event-driven process discovery and analytics capability within its North American operations. The implementation positioned PAFnow Process Mining as the analytics layer for process transparency across manufacturing and supply chain functions, aligning the application with Amcor business process improvement and process governance efforts. The deployment centered on process discovery, conformance checking, performance analysis, and visual process exploration modules, using PAFnow Process Mining to surface throughput, bottlenecks, and variant analysis. Configuration emphasized Power BI native visualization and model-driven process views, enabling analysts and operations leads to interrogate event logs and derive operational hypotheses. Integrations were implemented with Amcor's existing BI infrastructure through Microsoft's Power BI, leveraging PAFnow Process Mining as an installation free add on for Power BI users and embedding process visualizations into operational dashboards. Operational coverage focused on North American manufacturing and supply chain sites, with cross functional consumption by manufacturing engineering, operations, and continuous improvement teams. Governance and rollout used a centralized analytics ownership model, where process owners validated discovered process maps and CI teams operationalized corrective workflows through existing BI governance and change management channels. The PAFnow Process Mining deployment was structured to be noninvasive, using the customer data ecosystem without requiring new platform infrastructure, and to integrate into Amcor workflows for ongoing process monitoring.
Lenovo	Manufacturing	72000	$69.1B	Hong Kong	ProcessMaker	ProcessMaker BPM	Process Mining	2015	n/a	In 2015 Lenovo implemented ProcessMaker BPM for Process Mining to address persistent email communication bottlenecks and improve process visibility across internal workflows. The initial deployment was a controlled pilot in a single department with 16 users working on nine processes, intended to validate fit and usability for process orchestration and reporting. Phase One configured ProcessMaker BPM to support process design, case management, and reporting capabilities, and administrators built reports and dashboards to surface process metrics. Quick and easy access to the ProcessMaker database enabled Lenovo administrators to extend dashboards and reporting without heavy development effort. Phase Two expanded the deployment into a second department with 25 users and 16 processes, including a Lean Six Sigma project, and achieved a secondary objective of merging one process between two departments to eliminate redundant communication. Phase Three scaled the platform to more than 90 users across 20 processes and included a planned transition of the ProcessMaker BPM environment to the cloud, migrating historical cases and database entries into the cloud-hosted instance. Governance adjustments accompanied the rollout, with standardized process definitions and centralized administration replacing ad hoc email handoffs, and workflow orchestration used to streamline approvals and handoffs. The consolidation and standardization of processes removed cross-department friction and simplified oversight. Lenovo reported that one internal process known as T.A.T. was reduced from six days to two days, and that customer satisfaction improved significantly by the conclusion of Phase Three due to streamlined standards and increased efficiency from ProcessMaker BPM. The phased pilot then scale approach established a repeatable deployment pattern for future Process Mining and process orchestration initiatives within the organization.
	Manufacturing	3000	$1.0B	South Korea	Puzzle Data Co.	ProDiscovery	Process Mining	2019	n/a
	Manufacturing	10112	$7.2B	South Korea	Puzzle Data Co.	ProDiscovery	Process Mining	2019	n/a
	Manufacturing	12900	$11.4B	South Korea	Puzzle Data Co.	ProDiscovery	Process Mining	2020	n/a
	Manufacturing	8645	$3.4B	South Korea	Puzzle Data Co.	ProDiscovery	Process Mining	2020	n/a
	Manufacturing	50	$5M	Australia	Puzzle Data Co.	ProDiscovery	Process Mining	2019	n/a
	Manufacturing	9000	$5.9B	Belgium	QPR Software	QPR ProcessAnalyzer	Process Mining	2019	n/a
	Manufacturing	1350	$540M	Finland	QPR Software	QPR ProcessAnalyzer	Process Mining	2019	n/a
	Manufacturing	2439	$655M	Finland	QPR Software	QPR ProcessAnalyzer	Process Mining	2019	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

Amcor

Manufacturing

5000

$1.3B

United States

Process Analytics Factory

PAFnow Process Mining

Process Mining

2019

n/a

In 2019 Amcor implemented PAFnow Process Mining to add event-driven process discovery and analytics capability within its North American operations. The implementation positioned PAFnow Process Mining as the analytics layer for process transparency across manufacturing and supply chain functions, aligning the application with Amcor business process improvement and process governance efforts. The deployment centered on process discovery, conformance checking, performance analysis, and visual process exploration modules, using PAFnow Process Mining to surface throughput, bottlenecks, and variant analysis. Configuration emphasized Power BI native visualization and model-driven process views, enabling analysts and operations leads to interrogate event logs and derive operational hypotheses. Integrations were implemented with Amcor's existing BI infrastructure through Microsoft's Power BI, leveraging PAFnow Process Mining as an installation free add on for Power BI users and embedding process visualizations into operational dashboards. Operational coverage focused on North American manufacturing and supply chain sites, with cross functional consumption by manufacturing engineering, operations, and continuous improvement teams. Governance and rollout used a centralized analytics ownership model, where process owners validated discovered process maps and CI teams operationalized corrective workflows through existing BI governance and change management channels. The PAFnow Process Mining deployment was structured to be noninvasive, using the customer data ecosystem without requiring new platform infrastructure, and to integrate into Amcor workflows for ongoing process monitoring.

Lenovo

Manufacturing

72000

$69.1B

Hong Kong

ProcessMaker

ProcessMaker BPM

Process Mining

2015

n/a

In 2015 Lenovo implemented ProcessMaker BPM for Process Mining to address persistent email communication bottlenecks and improve process visibility across internal workflows. The initial deployment was a controlled pilot in a single department with 16 users working on nine processes, intended to validate fit and usability for process orchestration and reporting. Phase One configured ProcessMaker BPM to support process design, case management, and reporting capabilities, and administrators built reports and dashboards to surface process metrics. Quick and easy access to the ProcessMaker database enabled Lenovo administrators to extend dashboards and reporting without heavy development effort. Phase Two expanded the deployment into a second department with 25 users and 16 processes, including a Lean Six Sigma project, and achieved a secondary objective of merging one process between two departments to eliminate redundant communication. Phase Three scaled the platform to more than 90 users across 20 processes and included a planned transition of the ProcessMaker BPM environment to the cloud, migrating historical cases and database entries into the cloud-hosted instance. Governance adjustments accompanied the rollout, with standardized process definitions and centralized administration replacing ad hoc email handoffs, and workflow orchestration used to streamline approvals and handoffs. The consolidation and standardization of processes removed cross-department friction and simplified oversight. Lenovo reported that one internal process known as T.A.T. was reduced from six days to two days, and that customer satisfaction improved significantly by the conclusion of Phase Three due to streamlined standards and increased efficiency from ProcessMaker BPM. The phased pilot then scale approach established a repeatable deployment pattern for future Process Mining and process orchestration initiatives within the organization.

Manufacturing

3000

$1.0B

South Korea

Puzzle Data Co.

ProDiscovery

Process Mining

2019

n/a

Manufacturing

10112

$7.2B

South Korea

Puzzle Data Co.

ProDiscovery

Process Mining

2019

n/a

Manufacturing

12900

$11.4B

South Korea

Puzzle Data Co.

ProDiscovery

Process Mining

2020

n/a

Manufacturing

8645

$3.4B

South Korea

Puzzle Data Co.

ProDiscovery

Process Mining

2020

n/a

Manufacturing

$5M

Australia

Puzzle Data Co.

ProDiscovery

Process Mining

2019

n/a

Manufacturing

9000

$5.9B

Belgium

QPR Software

QPR ProcessAnalyzer

Process Mining

2019

n/a

Manufacturing

1350

$540M

Finland

QPR Software

QPR ProcessAnalyzer

Process Mining

2019

n/a

Manufacturing

2439

$655M

Finland

QPR Software

QPR ProcessAnalyzer

Process Mining

2019

n/a

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