Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
ScottishPower	Utilities	932	$6.2B	United Kingdom	Nice Systems	NICE IEX Workforce Management	Workforce Management	2017	n/a
Chesterfield County Fire Department	Government	935	$59M	United States	UKG	UKG Workforce Central TeleStaff (ex Kronos TeleStaff)	Workforce Management	2015	n/a	In 2015, Chesterfield County Fire Department deployed UKG Workforce Central TeleStaff (ex Kronos TeleStaff) for Workforce Management. The deployment targeted Fire and EMS operational staffing across Chesterfield County, covering shift scheduling, on-call rotations, and roster visibility for roughly 935 employees assigned to stations and emergency response units. The implementation centralized duty assignments and provided a single system of record for staffing coordinators and operations leadership to manage coverage rules and shift templates. UKG Workforce Central TeleStaff was configured to leverage core TeleStaff capabilities common to the Workforce Management category, including schedule generation, qualification based assignments, time off and leave queuing, and telephone based self service for shift acceptance. Configuration emphasized rule based staffing controls, shift swap workflows, and role based administration to separate battalion level scheduling from central staffing administration. The full application name UKG Workforce Central TeleStaff (ex Kronos TeleStaff) is used for operator training and documentation. The source did not list external system integrations, therefore operational scope focused on in department scheduling and workforce administration within Fire and EMS. Reporting and roster exports were aligned with common office productivity workflows, consistent with the requirement that staff be proficient in Microsoft Office Suite. This implies routine use of Excel and Word for schedule distribution, incident staffing reports, and local record keeping. Governance and rollout emphasized user proficiency and training, the job notice requiring candidates to have the ability to learn Kronos Workforce TeleStaff in addition to Microsoft Office skills. Operational governance incorporated standardized scheduling procedures, defined access levels for staffing officers and administrators, and expectations for timely adoption of TeleStaff workflows by shift supervisors and HR liaisons.
	Leisure and Hospitality	936	$477M	Australia	UKG	UKG Workforce Central (ex Kronos Workforce Central)	Workforce Management	2013	n/a
	Professional Services	945	$384M	Japan	Work Examiner	Work Examiner	Workforce Management	2023	HeartCore Enterprises, Inc.
	Government	950	$483M	United States	UKG	UKG Workforce Central (ex Kronos Workforce Central)	Workforce Management	2014	n/a
	Professional Services	950	$150M	United States	UKG	UKG Workforce Central (ex Kronos Workforce Central)	Workforce Management	2010	n/a
	Communications	950	$400M	United States	UKG	UKG Workforce Central (ex Kronos Workforce Central)	Workforce Management	2015	n/a
	Leisure and Hospitality	950	$355M	United States	ABI MasterMind	ABI MasterMind Workforce Manager	Workforce Management	2017	n/a
	Leisure and Hospitality	950	$75M	United States	ABI MasterMind	ABI MasterMind Workforce Manager	Workforce Management	2017	n/a
	Oil, Gas and Chemicals	950	$757M	Australia	INX Software	INX InTuition	Learning and Development,Workforce Management	2014	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

ScottishPower

Utilities

932

$6.2B

United Kingdom

Nice Systems

NICE IEX Workforce Management

Workforce Management

2017

n/a

Chesterfield County Fire Department

Government

935

$59M

United States

UKG

UKG Workforce Central TeleStaff (ex Kronos TeleStaff)

Workforce Management

2015

n/a

In 2015, Chesterfield County Fire Department deployed UKG Workforce Central TeleStaff (ex Kronos TeleStaff) for Workforce Management. The deployment targeted Fire and EMS operational staffing across Chesterfield County, covering shift scheduling, on-call rotations, and roster visibility for roughly 935 employees assigned to stations and emergency response units. The implementation centralized duty assignments and provided a single system of record for staffing coordinators and operations leadership to manage coverage rules and shift templates. UKG Workforce Central TeleStaff was configured to leverage core TeleStaff capabilities common to the Workforce Management category, including schedule generation, qualification based assignments, time off and leave queuing, and telephone based self service for shift acceptance. Configuration emphasized rule based staffing controls, shift swap workflows, and role based administration to separate battalion level scheduling from central staffing administration. The full application name UKG Workforce Central TeleStaff (ex Kronos TeleStaff) is used for operator training and documentation. The source did not list external system integrations, therefore operational scope focused on in department scheduling and workforce administration within Fire and EMS. Reporting and roster exports were aligned with common office productivity workflows, consistent with the requirement that staff be proficient in Microsoft Office Suite. This implies routine use of Excel and Word for schedule distribution, incident staffing reports, and local record keeping. Governance and rollout emphasized user proficiency and training, the job notice requiring candidates to have the ability to learn Kronos Workforce TeleStaff in addition to Microsoft Office skills. Operational governance incorporated standardized scheduling procedures, defined access levels for staffing officers and administrators, and expectations for timely adoption of TeleStaff workflows by shift supervisors and HR liaisons.