Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Transportation
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Hawaiian Airlines | Transportation | 7108 | $2.6B | United States | UKG | UKG Pro HR Service Delivery | HR Service Delivery | 2023 | n/a | In 2023, Hawaiian Airlines implemented UKG Pro HR Service Delivery to extend its mobile-first UKG Pro suite and provide frontline employees with anytime access to HR information, aligning with the company’s long standing UKG relationship. Hawaiian Airlines employs more than 7,000 people, including over 5,000 frontline workers such as pilots and guest service agents, and added this HR Service Delivery capability to support around-the-clock operations and non-traditional working hours. The UKG Pro HR Service Delivery deployment emphasizes mobile-first self-service and a centralized knowledge base, enabling immediate access to HR policies and answers to routine questions. Configuration work focused on knowledge management, case intake, and automated routing so that more complex requests are forwarded to the appropriate person or team, while maintaining integration within the broader UKG Pro suite for hiring, onboarding, workforce management, and payroll functions that the airline already uses. Operational coverage includes pilots, guest service agents, and other deskless frontline roles across Hawaiian Airlines’ 24/7 operations, providing a consistent HR Service Delivery experience for non-office employees. The implementation leverages standard HR Service Delivery workflows such as self-service case creation, knowledge article search, and escalation routing, keeping interactions mobile-accessible and aligned with workforce management and payroll processes already in place through UKG. Governance for the capability is centered in HR service delivery leadership, with senior manager of HR service delivery Dylan Souza cited on the importance of tools that route complex requests and empower employees. Reported outcomes in the deployment narrative include faster access to answers via the knowledge base and automated routing of complex issues, enabling frontline employees to remain informed and focused on operational safety and guest service. | |
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Hawaiian Airlines | Transportation | 7108 | $2.6B | United States | IBM | IBM Z/TPF OS | Operating System (OS) | 2013 | n/a | ||
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Transportation | 7108 | $2.6B | United States | Redpoint Global | Redpoint Global rgOne Customer Engagement | Customer Engagement | 2023 | Slalom |
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Transportation | 7108 | $2.6B | United States | TimeCenter | TimeCenter | Workforce Scheduling | 2020 | n/a |
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Transportation | 7108 | $2.6B | United States | Usersnap | Usersnap Platform | Customer Experience | 2019 | n/a |
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Transportation | 7083 | $2.7B | Austria | Lufthansa Systems AG | Lufthansa Systems Lido/Flight | Flight Management | 2020 | n/a |
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Transportation | 7083 | $2.7B | Austria | Akamai | Akamai CDN | Content Delivery Network | 2019 | n/a |
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Transportation | 7083 | $2.7B | Austria | Tealium | Tealium IQ Tag Management | Tag Management | 2019 | n/a |
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Transportation | 7083 | $2.7B | Austria | Akamai | Akamai mPulse | Application Performance Management | 2019 | n/a |
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Transportation | 7083 | $2.7B | Austria | Sitecore | Sitecore CMS | Web Content Management | 2020 | n/a |
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