Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
Hawaiian Airlines	Transportation	7108	$2.6B	United States	UKG	UKG HR Service Delivery	HR Service Delivery	2023	n/a	In 2023, Hawaiian Airlines deployed UKG HR Service Delivery to empower its around-the-clock, on-the-move workforce, including pilots and flight attendants, with access to critical HR information when and where they need it. The deployment used UKG HR Service Delivery as the focal HR platform for mobile-first employee self-service and centralized knowledge access, aligning HR Service Delivery capabilities with the operational tempo of airline crew schedules. Implementation scope prioritized HR operations that support crew inquiries on benefits, policies, and case resolution across distributed airport and in-flight contexts. The configuration emphasized category-aligned capabilities such as knowledge management, case management, and mobile employee self-service to ensure 24 7 access for frontline staff. Operational coverage centered on crew-facing HR workflows and HR service teams, requiring the reorientation of service intake and resolution processes to a mobile and asynchronous model. The result delivered by UKG HR Service Delivery was direct, on-demand access to critical HR information for Hawaiian Airlines employees, improving availability of HR services for staff who are frequently in transit.
Hawaiian Airlines	Transportation	7108	$2.6B	United States	ARCOS	ARCOS RosterApps	Workforce Scheduling	2022	n/a	In 2022, Hawaiian Airlines implemented ARCOS RosterApps, Apps Category . The deployment introduced ARCOS RosterApps as the airline’s employee shift scheduling application, operating alongside the carrier’s Above the Wing Employee Systems for crew and station scheduling. The ARCOS RosterApps implementation focused on employee shift schedule configuration and rostering workflows, while a separate RealTime employee task schedule system supported task-level scheduling for Honolulu and Maui stations. ARCOS RosterApps was configured to support standard roster management capabilities, including shift assignment, schedule visibility, and shift swap orchestration for HA employee stations. Operational architecture included on-premises server estates managed by the IT analyst team, with 25 servers hosting DEV, TEST (QA), and PROD environments for the RealTime system, plus backup servers. Deployments were coordinated through Scrum ceremonies and planning in JIRA, with developers and testers collaborating on release activities, and operational support handled via ServiceNow problem tickets and on-call rotations. Integrations and adjacent programs included assistance with the carrier’s upgrade from SABRE to AMADEUS Reservation System, ensuring roster and task scheduling workflows remained aligned with reservation and operational changes. Governance emphasized iterative rollout, cross-functional coordination between operations and IT, and formalized deployment and incident workflows to sustain crew scheduling and above-the-wing operational continuity.
	Transportation	7108	$2.6B	United States	UKG	UKG Pro HCM (ex UltiPro HCM)	Core HR	2016	n/a
	Transportation	7108	$2.6B	United States	UKG	UKG Pro Payroll (ex Ultipro Payroll)	Payroll	2016	n/a
	Transportation	7108	$2.6B	United States	Oracle	Oracle PeopleSoft ERP	ERP Financial	2013	n/a
	Transportation	7108	$2.6B	United States	Amadeus IT Group	Amadeus Central Reservation	Reservation and Booking Management	2022	n/a
	Transportation	7108	$2.6B	United States	UKG	UKG Pro Recruiting (ex UltiPro Recruiting)	Recruiting,Applicant Tracking System	2016	n/a
	Transportation	7108	$2.6B	United States	SABRE	Sabre CrewTrac	Workforce Scheduling	2023	n/a
	Transportation	7108	$2.6B	United States	UKG	UKG Pro Onboarding (ex UltiPro Onboarding)	Onboarding	2016	n/a
	Transportation	7108	$2.6B	United States	UKG	UKG Pro Workforce Management (Ex UKG Dimensions)	Workforce Management	2016	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

Hawaiian Airlines

Transportation

7108

$2.6B

United States

UKG

UKG HR Service Delivery

HR Service Delivery

2023

n/a

In 2023, Hawaiian Airlines deployed UKG HR Service Delivery to empower its around-the-clock, on-the-move workforce, including pilots and flight attendants, with access to critical HR information when and where they need it. The deployment used UKG HR Service Delivery as the focal HR platform for mobile-first employee self-service and centralized knowledge access, aligning HR Service Delivery capabilities with the operational tempo of airline crew schedules. Implementation scope prioritized HR operations that support crew inquiries on benefits, policies, and case resolution across distributed airport and in-flight contexts. The configuration emphasized category-aligned capabilities such as knowledge management, case management, and mobile employee self-service to ensure 24 7 access for frontline staff. Operational coverage centered on crew-facing HR workflows and HR service teams, requiring the reorientation of service intake and resolution processes to a mobile and asynchronous model. The result delivered by UKG HR Service Delivery was direct, on-demand access to critical HR information for Hawaiian Airlines employees, improving availability of HR services for staff who are frequently in transit.

Hawaiian Airlines

Transportation

7108

$2.6B

United States

ARCOS

ARCOS RosterApps

Workforce Scheduling

2022

n/a

In 2022, Hawaiian Airlines implemented ARCOS RosterApps, Apps Category . The deployment introduced ARCOS RosterApps as the airline’s employee shift scheduling application, operating alongside the carrier’s Above the Wing Employee Systems for crew and station scheduling. The ARCOS RosterApps implementation focused on employee shift schedule configuration and rostering workflows, while a separate RealTime employee task schedule system supported task-level scheduling for Honolulu and Maui stations. ARCOS RosterApps was configured to support standard roster management capabilities, including shift assignment, schedule visibility, and shift swap orchestration for HA employee stations. Operational architecture included on-premises server estates managed by the IT analyst team, with 25 servers hosting DEV, TEST (QA), and PROD environments for the RealTime system, plus backup servers. Deployments were coordinated through Scrum ceremonies and planning in JIRA, with developers and testers collaborating on release activities, and operational support handled via ServiceNow problem tickets and on-call rotations. Integrations and adjacent programs included assistance with the carrier’s upgrade from SABRE to AMADEUS Reservation System, ensuring roster and task scheduling workflows remained aligned with reservation and operational changes. Governance emphasized iterative rollout, cross-functional coordination between operations and IT, and formalized deployment and incident workflows to sustain crew scheduling and above-the-wing operational continuity.