Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- ERP Financial Management
- ERP Services and Operations
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight |
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Bosch | Manufacturing | 86800 | $104.6B | Germany | SAP | SAP Case Management | Case Management | 2023 | n/a |
In 2023, Bosch implemented SAP Case Management as part of a broader SAP Service Cloud deployment for its Automotive Aftermarket organization. The deployment positioned SAP Case Management within the Case Management category to centralize ticketing and service workflows and provide agents with a unified view of customer interactions.
The case management capability was delivered via the SAP Service Cloud ticketing module, configured to support end to end service case lifecycle management, ticket routing, and a 360 degree customer interaction record. Configuration work focused on standardized service process workflows and agent workspaces to improve case triage and resolution throughput.
The implementation integrated service case records with Bosch backend ERP systems to link service activity to billing and logistics processes, enabling downstream financial and supply chain closure from case events. Operational scope emphasized Automotive Aftermarket service teams and contact center agents, with case data used by billing and logistics functions to coordinate fulfilment and invoicing.
Governance changes included centralized case handling and standardized workflow rules to enforce service SLAs and handoffs, and rollout prioritized agent visibility and operational consistency. Outcomes explicitly reported by Bosch included improved agent efficiency and greater visibility into customer interactions through SAP Case Management and the SAP Service Cloud ticketing capability.
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Bosch | Manufacturing | 86800 | $104.6B | Germany | Vaave | Vaave Alumni Engagement | Alumni Management | 2021 | n/a |
In 2021, Bosch implemented Vaave Alumni Engagement to support Alumni Management within Bosch Global Software Technologies. The Vaave Alumni Engagement application hosts the Bosch alumni portal and provides alumni services including news distribution, secure document access, and retirement and benefit links, with explicit HR-facing alumni engagement in India.
The deployment is hosted by Vaave and the Bosch alumni site footer is publicly marked as Powered by Vaave, indicating a vendor-hosted SaaS alumni portal architecture. Inferred module usage for Vaave Alumni Engagement includes an alumni portal module, a secure document access module, and alumni services modules that deliver news feeds, centralized document repositories, and curated resource links for former employees and retirees.
Operational scope centers on Bosch Global Software Technologies with HR teams in India using the platform to manage alumni relationships. Governance is organized around HR-facing alumni engagement and content management, positioning Vaave Alumni Engagement as the primary alumni engagement touchpoint for Bosch in the specified operational area.
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Banking and Financial Services | 86746 | $24.5B | Canada | Oracle | Oracle Expenses Cloud | Expense Management | 2019 | n/a |
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Banking and Financial Services | 86746 | $24.5B | Canada | Finastra | Finastra Misys Bankfusion | Core Banking | 2011 | n/a |
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Banking and Financial Services | 86746 | $24.5B | Canada | Oracle | Oracle Cloud ERP | ERP Financial | 2021 | n/a |
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Banking and Financial Services | 86746 | $24.5B | Canada | Portfolio+ | Portfolio+ Core Banking | Core Banking | 2018 | n/a |
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Banking and Financial Services | 86746 | $24.5B | Canada | nCino | nCino Loan Origination System | Loan Management | 2020 | n/a |
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Banking and Financial Services | 86746 | $24.5B | Canada | CGI Group | CGI All Payments | Payment Processing | 2023 | n/a |
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Banking and Financial Services | 86746 | $24.5B | Canada | Finastra | Finastra Misys FusionBanking Loan IQ | Loan Management | 2022 | n/a |
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Banking and Financial Services | 86746 | $24.5B | Canada | Oracle | Oracle Cloud ERP Travel and Expense Management | Expense Management | 2021 | n/a |
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