AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Apps Purchases: 10+ Million Software Purchases

App purchases

Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?

Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.

Apply Filters For 10+ Million Software Purchases

  • Communications
Logo Customer Industry Empl. Revenue Country Vendor Application Category When VAR/SI Insight Insight Source
Schurz Communications Communications 3000 $700M United States NEC Corporation NetCracker Technology Digital Business Enablement OSS/BSS 2015 n/a
Helpline Communications 3000 $200M France BMC Software BMC Helix ITSM - Incident Management Incident Management 2011 n/a In 2011, Helpline implemented BMC Helix ITSM - Incident Management to operationalize Incident Management workflows supporting its client service operations. The deployment targeted structured incident intake and resolution processes for helpdesk teams serving Crédit Agricole Technologies and Services. The implementation configured core incident lifecycle management, role based queues and escalation for Technician Level 1 and Level 1 plus roles, and a Technical Referent role to govern complex cases. The project established knowledge records and built onboarding workflows for support new employees, including training and mentoring processes embedded in the incident handling procedures. The BMC Helix ITSM - Incident Management deployment was integrated with the customer working environment, connecting to Active Directory for user identity and access, Symantec VIP Manager for authentication, PGP for encryption of sensitive artifacts, Quick3270 for mainframe access, and remote support tools such as Remote Desktop and command line utilities. The implementation also interfaced with the existing ticketing tool BMC Remedy and the telephony tool Odigo to provide contact context and synchronized ticket updates, while operating across Windows XP and Windows 7 endpoints with Microsoft Office 2010 as the desktop suite. Operational governance centered on defined service desk roles and knowledge management, with Technician Level 1 and 1 plus staff responsible for first contact resolution and escalation to the Technical Referent. The scope emphasized process standardization for incident intake, knowledge capture, and training driven support, aligning the Incident Management application to helpdesk workflows without prescriptive claims about outcomes.
Communications 3000 $200M France Solarwinds SolarWinds Service Desk IT Service Management 2018 n/a
Communications 3000 $750M France BMC Software BMC Helix Remedyforce IT Service Management 2013 n/a
Communications 3000 $500M United States Oracle Oracle E-Business Suite ERP Financial 2013 n/a
Communications 3000 $700M United States ADP ADP Recruiting Recruiting,Applicant Tracking System 2017 n/a
Communications 3000 $325M United Kingdom Jobvite Jobvite Recruiting,Applicant Tracking System 2015 n/a
Communications 3000 $3.0B Belgium Mehrwerk MPM ProcessMining Process Mining 2020 n/a
Communications 3000 $750M France Rackspace Technology Rackspace Cloud Application Hosting and Computing Services 2019 n/a
Communications 3000 $500M Canada HCL Technologies HCL Digital Experience Web Content Management 2021 n/a
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