Schurz Communications
1301 E. Douglas Rd. Suite 200,
Mishawaka, 46545, IN,
United States
Mishawaka, 46545, IN,
United States
1 574-247-7237
Communications
Schurz Communications Technographics
Schurz Communications Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Schurz Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Schurz Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Schurz Communications has purchased the following applications: Paradox Olivia Chatbot for Recruiting Chatbot in 2023, NetCracker Technology Digital Business Enablement for OSS/BSS in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Schurz Communications is running and its propensity to invest more and deepen its relationship with Workday , ADP , NEC Corporation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Schurz Communications revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Schurz Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Schurz Communications Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Paradox Olivia Chatbot | Recruiting Chatbot | HCM | n/a | 2023 | 2023 |
In 2023 Schurz Communications deployed Paradox Olivia Chatbot on its careers website, implementing ParadoxAI as the underlying conversational layer. The deployment is categorized as Recruiting Chatbot and is positioned to support talent acquisition and candidate engagement on the company careers page.
The Paradox Olivia Chatbot implementation uses standard Recruiting Chatbot capabilities including conversational candidate intake, scripted qualification flows, automated interview scheduling, and FAQ handling. The configuration captures candidate intents, surfaces relevant job matches, and routes qualified candidates to recruiting staff through established workflow triggers.
Deployed as an embedded widget on the Schurz careers site, Paradox Olivia Chatbot is operationally managed by talent acquisition and HR stakeholders, who govern conversational script updates and hiring workflow alignment. Data capture and candidate handoffs are coordinated to fit recruiting operations and candidate experience processes, with ParadoxAI powering real time interactions on the public careers portal.
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEC Corporation | Legacy | NetCracker Technology Digital Business Enablement | OSS/BSS | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Schurz Communications expanded its billing relationship with NetCracker Technology by deploying NetCracker Technology Digital Business Enablement. The engagement used the OSS/BSS Revenue Management solution to centralize billing for Long Lines Broadband subscribers across Schurz Communications properties in Maryland, Arizona, Iowa and Minnesota.
NetCracker Technology Digital Business Enablement established a new Revenue Management platform for the Long Lines business, with an explicit migration of subscriber records and billing workloads from an existing Netcracker Hosted Managed Services environment. Configuration work focused on Revenue Management capabilities, aligning subscriber billing workflows and invoice generation to a standardized billing process across multiple property systems.
Operational scope concentrated on Long Lines billing operations, impacting finance, billing operations and customer care teams responsible for cable and broadband subscribers. The deployment consolidated billing processes for regional properties while preserving the hosted-to-platform migration path provided by Netcracker.
Governance changes emphasized process standardization and accelerated billing operations, with Schurz Communications citing the scalable billing platform as a factor in supporting ongoing growth and meeting both long-term growth goals and short-term mission critical billing objectives.
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OSS/BSS | ERP Services and Operations |
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2022 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012 Schurz Communications implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment established Google Workspace as the central productivity and corporate communications suite for email, calendaring, and document collaboration.
Configuration focused on Gmail, Google Drive, Google Docs, Sheets, Slides, Google Calendar, and Google Meet, with tenant-level administration managed through the Google Workspace admin console. Shared drives, group-based access controls, and standard user provisioning flows were applied to support newsroom, marketing, and corporate administrative workflows. The implementation leveraged collaboration features such as real-time document editing, comment threads, and calendar delegation common to the Collaboration category.
The presence of Google Workspace artifacts on the corporate website indicates the platform is used for public facing email routing and corporate contact workflows alongside internal collaboration. Operational coverage is described for Schurz Communications in the United States, aligning the Collaboration deployment with corporate and editorial business functions. No implementation partners are specified in the source.
Governance was implemented through the Google Workspace admin console with group policies, user lifecycle management, and role based administrative controls to standardize access and data handling across teams. Rollout and change management practices likely emphasized mailbox migration, account provisioning, and administrative training for IT and communications staff. The narrative confirms Schurz Communications Google Workspace (Formerly Google G-Suite) deployment as the organization's Collaboration backbone.
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Schurz Communications
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Schurz Communications Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Schurz Communications IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Schurz Communications digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Schurz Communications Technographics
Schurz Communications is a Communications organization based in United States,
with around 3000 employees and annual revenues of $700.0 million.
Schurz Communications operates a diverse technology stack with applications such as
Paradox Olivia Chatbot, NetCracker Technology Digital Business Enablement and Google Workspace (Formerly Google G-Suite),
covering areas like Recruiting Chatbot, OSS/BSS and Collaboration.
Schurz Communications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, NEC Corporation and Google.
Schurz Communications recently adopted applications including
Paradox Olivia Chatbot in 2023, NetCracker BSS/OSS in 2022 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Schurz Communications’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Schurz Communications’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Schurz Communications technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.