Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- SCM
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Hershey Latin America | Consumer Packaged Goods | 1000 | $200M | Singapore | aftersale | aftersale | Returns Management | 2022 | n/a | In 2022, Hershey Latin America deployed aftersale for Returns Management on its public ecommerce site, embedding returns workflows directly into the consumer checkout and account experience. The implementation positions aftersale as the primary online returns orchestration platform for orders placed through https://www.hersheys.com.br, enabling customer-initiated return flows on the website. The aftersale implementation covers core Returns Management capabilities typical for online retail, including a customer-facing returns portal for RMA creation, rules-driven eligibility checks, automated refund and exchange routing, and label generation and tracking workflows. Configuration work emphasized returns policy enforcement, reason-code mapping, and routing rules that direct cases to customer care queues for exception handling. Architecturally the solution is integrated via a front-end embed on the website that invokes aftersale backend APIs to create cases, update status, and surface return labels and instructions to consumers, while operational ownership sits with e-commerce and customer service teams. Governance is centered on centralized policy configuration within aftersale and workflow handoffs to support agents for manual reviews, with the rollout scoped to the online channel rather than retail or wholesale channels. | |
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The Cutting Edge Knife Sharpening Singapore | Professional Services | 10 | $2M | Singapore | Your Inspiration Solutions | YITH Order Tracking | Order Management | 2020 | n/a | ||
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Retail | 10 | $2M | Singapore | Oracle | Oracle GloriaFood | Order Management | 2022 | n/a |
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Consumer Packaged Goods | 10 | $2M | Singapore | Oracle | Oracle GloriaFood | Order Management | 2023 | n/a |
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Consumer Packaged Goods | 10 | $2M | Singapore | Roundtrip Systems | SuperTime | Advanced Planning and Scheduling | 2020 | n/a |
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Distribution | 19 | $2M | Singapore | Fresa Technologies | Fresa Gold | Freight Forwarding | 2022 | n/a |
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Consumer Packaged Goods | 10 | $2M | Singapore | Foodbooking | Foodbooking | Order Management | 2023 | n/a |
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Consumer Packaged Goods | 10 | $2M | Thailand | Oracle | Oracle GloriaFood | Order Management | 2019 | n/a |
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Leisure and Hospitality | 10 | $2M | Thailand | Oracle | Oracle GloriaFood | Order Management | 2021 | n/a |
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Leisure and Hospitality | 10 | $2M | Thailand | Oracle | Oracle GloriaFood | Order Management | 2022 | n/a |
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