Apps Run The World Apps Purchases

Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	VAR/SI	Insight Source
East Haven & Ridgefield Building Supply	Distribution	50	$6M	United States	Epicor	Epicor BisTrack Journey Planner	Advanced Planning and Scheduling	2019	n/a	In 2019, East Haven & Ridgefield Building Supply implemented Epicor BisTrack Journey Planner as its Advanced Planning and Scheduling solution to modernize delivery orchestration and operational planning. The implementation targeted Ridgefield Supply Company, a single-location lumber and building materials distributor serving a roughly 60-mile radius from Ridgefield, Connecticut, supporting core distribution operations across a six-vehicle delivery fleet. Epicor BisTrack Journey Planner was configured to provide dispatch and delivery sequencing, journey planning, mobile access, and dashboarding including ad hoc SQL query support and report delivery to smartphones and computers. Functional modules implemented included the dispatch and delivery system, the scan track order document and image access capability, and customer-facing and manager dashboards to surface sales, order, and delivery data for rapid decision making. The deployment integrated journey planning with a GPS Insight feed to push routes directly to vehicle devices and drivers, and it was used to import third-party window quoting and take-off outputs without re-keying data. Operational coverage included order processing, inventory visibility, dispatch, and field delivery operations, and the solution was used by sales and operations teams to align on orders, deliveries, and customer quoting workflows. Adoption shifted information governance away from a single department holding critical data toward distributed access and team decision making, reducing internal bottlenecks and unnecessary phone calls. Workflow changes emphasized shared dashboards, rapid order research via scan track, and automated route pushes to drivers to streamline daily operational handoffs between sales, warehouse, and drivers. Documented outcomes included quicker, more accurate access to business data and delivery efficiency gains, with an estimated savings of about 10 minutes per delivery which equated to roughly 14 hours across all trucks per day. The company also reported reduced errors and time savings from seamless third-party integrations into Epicor BisTrack Journey Planner, improving order research and customer quoting consistency.
Tague Lumber	Distribution	220	$24M	United States	Epicor	Epicor WMS	Warehouse Management	2021	n/a
	Distribution	40	$5M	Canada	Epicor	Epicor Building Supply	Inventory Management	2007	n/a
	Distribution	570	$1.2B	Canada	Epicor	Epicor WMS	Warehouse Management	2010	n/a
	Distribution	20	$3M	United States	Epicor	Epicor WMS	Warehouse Management	2019	n/a
	Distribution	200	$50M	United States	Epicor	Epicor Wireless Warehouse Management Solution (WWMS)	Warehouse Management	2003	n/a
	Distribution	150	$17M	United States	Epicor	Epicor Wireless Warehouse Management Solution (WWMS)	Warehouse Management	2020	n/a
	Distribution	60	$6M	Canada	Epicor	Epicor Wireless Warehouse Management Solution (WWMS)	Warehouse Management	2018	n/a
	Distribution	500	$135M	Canada	CribMaster	CribMaster Inventory Management	Inventory Management	2019	n/a
	Distribution	50	$8M	United States	Savant Software	Savant WMS	Warehouse Management	2023	n/a

Logo

Customer

Industry

Empl.

Revenue

Country

Vendor

Application

Category

When

VAR/SI

Insight

Insight Source

East Haven & Ridgefield Building Supply

Distribution

$6M

United States

Epicor

Epicor BisTrack Journey Planner

Advanced Planning and Scheduling

2019

n/a

In 2019, East Haven & Ridgefield Building Supply implemented Epicor BisTrack Journey Planner as its Advanced Planning and Scheduling solution to modernize delivery orchestration and operational planning. The implementation targeted Ridgefield Supply Company, a single-location lumber and building materials distributor serving a roughly 60-mile radius from Ridgefield, Connecticut, supporting core distribution operations across a six-vehicle delivery fleet. Epicor BisTrack Journey Planner was configured to provide dispatch and delivery sequencing, journey planning, mobile access, and dashboarding including ad hoc SQL query support and report delivery to smartphones and computers. Functional modules implemented included the dispatch and delivery system, the scan track order document and image access capability, and customer-facing and manager dashboards to surface sales, order, and delivery data for rapid decision making. The deployment integrated journey planning with a GPS Insight feed to push routes directly to vehicle devices and drivers, and it was used to import third-party window quoting and take-off outputs without re-keying data. Operational coverage included order processing, inventory visibility, dispatch, and field delivery operations, and the solution was used by sales and operations teams to align on orders, deliveries, and customer quoting workflows. Adoption shifted information governance away from a single department holding critical data toward distributed access and team decision making, reducing internal bottlenecks and unnecessary phone calls. Workflow changes emphasized shared dashboards, rapid order research via scan track, and automated route pushes to drivers to streamline daily operational handoffs between sales, warehouse, and drivers. Documented outcomes included quicker, more accurate access to business data and delivery efficiency gains, with an estimated savings of about 10 minutes per delivery which equated to roughly 14 hours across all trucks per day. The company also reported reduced errors and time savings from seamless third-party integrations into Epicor BisTrack Journey Planner, improving order research and customer quoting consistency.