Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Government
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
|
Barnet Council | Government | 2000 | $660M | United Kingdom | GovMetric | GovMetric CX (ex ServMetric) | Customer Experience | 2020 | n/a | In 2020, Barnet Council implemented GovMetric CX (ex ServMetric) on its public website. The deployment positioned GovMetric CX within the Customer Experience layer to capture citizen feedback across online service journeys and contact points. Implementation work concentrated on web feedback capture using embedded feedback widgets and short satisfaction surveys, with configuration of satisfaction scoring, categorization tags, and real-time dashboards. GovMetric CX (ex ServMetric) was configured to support event-level feedback capture and configurable survey flows aligned to specific service pages, along with role-based dashboard views and automated routing rules for initial triage. Operational coverage focused on the council's digital services, customer service teams, and web content owners across the United Kingdom, centralizing feedback collection on the website for review by service managers. Primary business functions impacted included citizen engagement, service design, and complaints handling. Governance and operationalization emphasized role-based access to GovMetric CX dashboards and the establishment of feedback triage and escalation workflows to route issues to designated service owners. The deployment instituted a reporting cadence for service owners to review satisfaction metrics and qualitative comments, using built-in dashboarding and feedback instrumentation capabilities typical of Customer Experience solutions. | |
|
|
Barnet Council | Government | 2000 | $660M | United Kingdom | Imperva | Imperva Sonar | Web Application Firewalls (WAF) | 2021 | n/a | ||
|
|
|
Government | 2000 | $660M | United Kingdom | Adobe Systems | About Livefyre | Web Content Management | 2021 | n/a |
|
|
|
|
|
Government | 5000 | $430M | United Kingdom | Microsoft | Microsoft 365 | Collaboration | 2019 | n/a |
|
|
|
|
|
Government | 5000 | $430M | United Kingdom | Microsoft | Microsoft Azure Cloud Services | Application Hosting and Computing Services | 2019 | n/a |
|
|
|
|
|
Government | 5000 | $430M | United Kingdom | Contentsquare | Hotjar | Customer Experience | 2020 | n/a |
|
|
|
|
|
Government | 5000 | $430M | United Kingdom | Contensis | Contensis CMS | Web Content Management | 2020 | n/a |
|
|
|
|
|
Government | 12500 | $542M | United Kingdom | Microsoft | Microsoft Azure Cloud Services | Application Hosting and Computing Services | 2015 | n/a |
|
|
|
|
|
Government | 12500 | $542M | United Kingdom | Umbraco | Umbraco CMS | Web Content Management | 2015 | n/a |
|
|
|
|
|
Government | 12500 | $542M | United Kingdom | Amazon Web Services (AWS) | Amazon CloudFront | Content Delivery Network | 2015 | n/a |
|
|