Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Professional Services
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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NextDoor | Professional Services | 546 | $247M | United States | Cisco Meraki | Cisco Meraki SD-WAN | SD-WAN | 2017 | n/a | ||
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Connect Group PLC | Professional Services | 6000 | $2.0B | United Kingdom | Mitel | Mitel MiContact Center Business | Call Center | 2017 | n/a | In 2017 Connect Group PLC implemented Mitel MiContact Center Business, deploying the Mitel MiContact Center Business Call Center application to optimize its customer service operations. The deployment centralized contact handling for customer service and contact centre teams within the professional services business, establishing a single platform for inbound customer interactions and agent servicing. Mitel MiContact Center Business was configured to emphasize customer self-serve and responsiveness, leveraging IVR driven self-service, skills based contact routing, multichannel queuing and agent desktop tools for live handling and case resolution. The implementation included real time and historical reporting capabilities and administrative configuration to manage queues, service levels and agent profiles consistent with call centre operational practices. Operational governance focused on standardizing contact handling workflows and consolidating ownership within customer service leadership, with rollout prioritized to drive greater use of customer self-serve and faster response times. According to CIO Richard Webb, the program increased self-serve adoption and improved customer service responsiveness, and the combination of total cost of ownership and service excellence from Mitel underpins a long term vendor relationship. | |
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Professional Services | 300 | $190M | Canada | Mitel | Mitel MiContact Center Business | Call Center | 2017 | n/a |
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Professional Services | 100 | $11M | Australia | Mitel | Mitel MiContact Center Enterprise | Call Center | 2017 | n/a |
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Professional Services | 791000 | $64.9B | Ireland | Microsoft | Microsoft Defender for Cloud Apps, formerly Microsoft Cloud App Security | Cloud Access Security Brokers (CASB) | 2018 | n/a |
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Professional Services | 1750 | $360M | United States | Microsoft | Microsoft Defender for Cloud Apps, formerly Microsoft Cloud App Security | Cloud Access Security Brokers (CASB) | 2018 | n/a |
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Professional Services | 850 | $477M | United Kingdom | Microsoft | Microsoft Defender for Cloud Apps, formerly Microsoft Cloud App Security | Cloud Access Security Brokers (CASB) | 2018 | n/a |
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Professional Services | 7295 | $1.0B | United Kingdom | Microsoft | Microsoft Teams | Audio Video and Web Conferencing | 2015 | n/a |
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Professional Services | 30 | $3M | United States | Multapplied Networks | Multapplied SD-WAN | SD-WAN | 2014 | n/a |
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Professional Services | 40 | $5M | United States | Mushroom Networks | Mushroom Network SD-WAN | SD-WAN | 2017 | n/a |
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