Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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City of Bryan, TX | Government | 950 | $483M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2014 | n/a | ||
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City of Buffalo NY | Government | 1000 | $250M | United States | Cisco Systems | Cisco Unified Workforce Optimization | Workforce Management | 2020 | n/a | In 2020, City of Buffalo NY implemented Cisco Unified Workforce Optimization as part of a rapid contact center reconfiguration for its 311 call and resolution helpline. The Cisco Unified Workforce Optimization deployment is categorized as Workforce Management and supported a time-sensitive operational shift to remote agent work. The deployment included workforce-optimization capabilities aligned to the Workforce Management category, with inferred module usage such as real-time reporting, supervisor scheduling, and adherence tools to manage shifts and agent performance. These features were configured to support remote agent monitoring, shift planning, and adherence workflows consistent with municipal contact center operations. City of Buffalo executed the change by deploying Cisco Webex Contact Center to move its 311 agents to work from home within 48 hours, preserving citizen services for approximately 250,000 residents and enabling a 12-agent remote operation. Operational scope focused on contact center operations and citizen services, with the system supporting day to day handling of resident inquiries and incident resolution. Governance and workflow restructuring emphasized supervisor adoption of Cisco Unified Workforce Optimization tools for scheduling, adherence monitoring, and real-time operational coordination. The rollout standardized workforce management practices for a compact municipal contact center, enabling supervisors to orchestrate staffing and response priorities under remote working constraints. | |
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Government | 697 | $205M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2013 | n/a |
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Government | 286 | $42M | Canada | UKG | UKG Workforce Central TeleStaff (ex Kronos TeleStaff) | Workforce Management | 2013 | n/a |
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Government | 13300 | $3.9B | Canada | UKG | UKG Workforce Central TeleStaff for Public Safety (ex Kronos TeleStaff for Public Safety) | Workforce Management | 2012 | n/a |
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Government | 731 | $173M | Canada | UKG | UKG Workforce Central TeleStaff (ex Kronos TeleStaff) | Workforce Management | 2019 | n/a |
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Government | 564 | $82M | Australia | Dayforce | RITEQ Workforce Manager | Workforce Management | 2016 | n/a |
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Government | 925 | $167M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2009 | n/a |
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Government | 1721 | $220M | United States | UKG | UKG Workforce Central TeleStaff (ex Kronos TeleStaff) | Workforce Management | 2008 | n/a |
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Government | 878 | $294M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2009 | n/a |
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