Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Professional Services
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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17a-4 | Professional Services | 30 | $3M | United States | TeamSupport | TeamSupport | Customer Support | 2020 | n/a | In 2020, 17a-4 implemented TeamSupport for Customer Support on its website. TeamSupport is deployed as the primary customer-facing support channel embedded into the company site, routing web-submitted inquiries into a centralized ticketing queue for the firm. The implementation leverages standard Customer Support capabilities including ticket management, a web support widget and portal, knowledge base self-service, and email capture to formalize case intake and agent workflows for a 30 person professional services firm. Operational scope is focused on client-facing support and account teams, with configuration emphasizing centralized triage, routing rules and case ownership workflows to align support processes with the company service model. | |
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17a-4 | Professional Services | 30 | $3M | United States | Microsoft | Microsoft Azure Cloud Services | Application Hosting and Computing Services | 2020 | n/a | ||
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Professional Services | 30 | $3M | United States | Twilio | Twilio Sendgrid | Transactional Email | 2022 | n/a |
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Professional Services | 25 | $2M | United States | Google Workspace (Formerly Google G-Suite) | Collaboration | 2015 | n/a |
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Professional Services | 25 | $2M | United States | Intercom | Intercom | Customer Support | 2017 | n/a |
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Professional Services | 25 | $2M | United States | Calendly | Calendly | Online Meeting Scheduling | 2019 | n/a |
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Professional Services | 25 | $2M | United States | Salesforce | Slack Connect | Collaboration | 2022 | n/a |
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Professional Services | 25 | $2M | United States | Twilio | Twilio Sendgrid | Transactional Email | 2017 | n/a |
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Professional Services | 25 | $2M | United States | Twilio | Twilio Segment | Customer Data Platform | 2014 | n/a |
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Professional Services | 25 | $2M | United States | Momentive (formerly SurveyMonkey) | Momentive Usabilla | Customer Experience | 2024 | n/a |
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