Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Capitec Bank | Banking and Financial Services | 16603 | $2.0B | South Africa | Verint Systems | Verint Workforce Management | Workforce Management | 2020 | n/a | ||
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Capitec Bank | Banking and Financial Services | 16603 | $2.0B | South Africa | Verint Systems | Verint Workforce Management Task Management | Task Management | 2020 | n/a | In 2020, Capitec Bank implemented Verint Workforce Management Task Management to automate forecasting and scheduling across its approximately 800 branches and contact centres in South Africa. The deployment focused on Branch WFM use cases, positioning Verint Workforce Management Task Management to support branch operations and contact-centre workforce planning under a One Workforce approach, and the project is categorized as Task Management targeting branch and contact-centre business functions. Functional modules implemented included workforce forecasting, automated shift scheduling, intraday management, and task orchestration to coordinate branch counter activities with contact-centre workflows. Configuration emphasized rules based staffing, forecast driven schedules, and automated task assignment to frontline roles to reduce manual schedule edits. Task Management capabilities were embedded into daily branch operations to coordinate workloads between tellers, advisors, and contact-centre agents. Rollout covered approximately 800 branches and contact centres across South Africa, with centralized scheduling governance and local manager workflows to operationalize scheduling decisions. Governance changes included standardized scheduling policies and cross channel task coordination to enable the One Workforce approach. The implementation reduced manager scheduling time dramatically and improved customer satisfaction in South Africa as reported by the bank. | |
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Professional Services | 7200 | $2.0B | United States | UKG | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | 2018 | n/a |
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Banking and Financial Services | 1804 | $2.0B | United States | Genesys | Genesys Workforce Management | Workforce Management | 2019 | n/a |
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Healthcare | 2915 | $2.0B | United States | UKG | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | 2007 | n/a |
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Professional Services | 16500 | $2.0B | United States | Nice Systems | NICE CXone Workforce Management | Workforce Management | 2022 | n/a |
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Consumer Packaged Goods | 2537 | $2.0B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2017 | n/a |
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Consumer Packaged Goods | 2537 | $2.0B | United States | UKG | UKG Pro Workforce Management (Ex UKG Dimensions) | Workforce Management | 2020 | n/a |
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Non Profit | 49360 | $2.0B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2012 | n/a |
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Utilities | 5000 | $2.0B | Finland | WorkForce Software | WorkForce EmpCenter | Workforce Management | 2016 | n/a |
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