Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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NAPA Anesthesia | Healthcare | 5000 | $2.0B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2023 | n/a | ||
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Talbots | Retail | 8900 | $2.0B | United States | Verint Systems | Verint Impact 360 Quality Monitoring | Performance and Goal Management,Workforce Management | 2012 | n/a | In 2012, Talbots deployed Verint Impact 360 Quality Monitoring to strengthen contact center quality assurance and workforce oversight. The deployment was positioned within Performance and Goal Management,Workforce Management and targeted contact center operations that handled telephone, online chat, email queue, and social media contacts. Verint Impact 360 Quality Monitoring was configured to support standard quality monitoring workflows including recorded interaction review, scorecarding, coaching workflows, and reporting for schedule adherence. The implementation supported intraday and real-time monitoring use cases, enabling staffing coordinators to perform intraday adjustments and agent schedule adherence tracking. The Verint Impact 360 Quality Monitoring implementation operated alongside and integrated with existing Blue Pumpkin Impact 360 workforce management systems and Aspect ACD telephony. Operational support artifacts included macro-enabled Excel spreadsheets, Access databases, and Infopath forms that fed reporting and assisted forecasting and intraday decision making. The deployment covered coordination between internal agents and outsource providers, and supported contact volume allocation and forecasting for contact center staffing. Governance included lifecycle access management for associates from onboarding to end of employment and embedded reporting workflows to inform forecasting and adherence processes. Monitoring, reporting, and analysis functions were leveraged to align workforce schedules to contact volume and to support operational goals within budget constraints. | |
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Manufacturing | 6500 | $2.0B | United States | WorkForce Software | Workforce EmpLive Workforce Management | Workforce Management | 2016 | n/a |
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Professional Services | 10000 | $2.0B | United States | UKG | UKG Ready (ex Kronos Workforce Ready) | Workforce Management | 2022 | n/a |
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Oil, Gas and Chemicals | 3300 | $2.0B | United States | WorkForce Software | WorkForce Suite | Workforce Management | 2019 | n/a |
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Retail | 10000 | $2.0B | Canada | WorkForce Software | Workforce Software Task Management (formerly Foko Retail) | Task Management | 2018 | n/a |
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Professional Services | 8650 | $2.0B | United States | WorkForce Software | WorkForce EmpCenter | Workforce Management | 2014 | n/a |
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Media | 17000 | $2.0B | United States | WorkForce Software | WorkForce EmpCenter | Workforce Management | 2013 | n/a |
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Retail | 4000 | $2.0B | Australia | WorkJam | WorkJam Task Management | Task Management | 2023 | n/a |
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Professional Services | 500 | $2.0B | Netherlands | Freshworks | Freshdesk Workforce Management | Workforce Management | 2022 | n/a |
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