Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
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- Leisure and Hospitality
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Wynn Las Vegas | Leisure and Hospitality | 6340 | $2.6B | United States | ServiceNow | ServiceNow ITSM | IT Service Management | 2024 | n/a | ||
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Wynn Las Vegas | Leisure and Hospitality | 6340 | $2.6B | United States | DigiValet | DigiValet | Guest Management | 2023 | n/a | In 2023, Wynn Las Vegas deployed DigiValet Guest Management across its flagship property as part of a floor by floor refurbishment, rolling the DigiValet solution into more than 4,700 rooms and completing the installation in under six months while the hotel remained operational. The program targeted both towers and convention guest flows, and achieved high adoption with 90% of guests using the in-room iPad and voice activated room experience each night, and more than 40% of guests using Alexa for room and TV controls. The DigiValet implementation encompassed in-room automation, voice activation, and in-room dining modules, with configuration work to support iPad user interfaces, Alexa voice controls, and custom dining workflows. DigiValet’s in-room dining capability was configured to capture allergens, preferences, order notes, and promise delivery times from the guest iPad app, and to calculate and communicate estimated delivery times to guests based on queue volumes. Custom workflows were implemented to regulate concurrent orders and to route orders between tower kitchens when one kitchen was out of order. Operational integrations were explicitly implemented with Simphony POS, where order data and menu changes are sent from the DigiValet in-room iPad app to Simphony POS and printed on KOT for kitchen operations, and menu updates made by F and B teams are reflected immediately on the guest room interface. The solution also included capability to tailor the room experience for convention guests, enabling the hotel operations team to promote specific TV channels, publish daily agendas to rooms, present curated menu items, and surface targeted promotions for event attendees. Rollout governance followed a strict floor by floor plan, limiting room outage to a maximum of 24 hours per floor to maintain occupancy and operations, with tight coordination between Wynn and DigiValet teams to sustain a continuous hotel operation during installation. The deployment was completed within six months and did not hinder daily hotel operations. Reported outcomes include increased use of the DigiValet app for in-room automation and ordering, higher in-room dining revenue for both towers, and reduced reliance on full time staff solely for order taking. | |
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Leisure and Hospitality | 6340 | $2.6B | United States | Oracle | Oracle Simphony | Point Of Sale | 2019 | n/a |
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Leisure and Hospitality | 6340 | $2.6B | United States | Amazon Web Services (AWS) | Amazon Alexa Voice AI | Chatbots and Conversational AI | 2019 | n/a |
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Leisure and Hospitality | 6340 | $2.6B | United States | Agilysys | Agilysys Materials Management System | Inventory Management | 2004 | n/a |
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Leisure and Hospitality | 7044 | $2.6B | United Kingdom | Rackspace Technology | Rackspace Cloud | Application Hosting and Computing Services | 2015 | n/a |
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Leisure and Hospitality | 7044 | $2.6B | United Kingdom | Experian | Experian CheetahMail | Marketing Automation | 2013 | n/a |
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Leisure and Hospitality | 7044 | $2.6B | United Kingdom | Amazon Web Services (AWS) | Amazon CloudFront | Content Delivery Network | 2012 | n/a |
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Leisure and Hospitality | 7044 | $2.6B | United Kingdom | Feefo | Reevoo | Customer Engagement | 2014 | n/a |
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Leisure and Hospitality | 7044 | $2.6B | United Kingdom | Jahia | Jahia Content Management System | Web Content Management | 2020 | n/a |
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