Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Retail
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Amazon United Kingdom | Retail | 64733 | $10.0B | United Kingdom | Nice Systems | NICE IEX Workforce Management | Workforce Management | 2022 | n/a | In 2022, Amazon United Kingdom implemented NICE IEX Workforce Management to centralize labor planning and scheduling for its customer-facing operations. NICE IEX Workforce Management was deployed as the core Workforce Management application to standardize forecasting, staffing and schedule management across affected teams. The implementation emphasized standard Workforce Management modules including demand forecasting, automated schedule generation, intraday management and real-time adherence monitoring, along with reporting and analytics for shift and labor optimization. Configuration work focused on forecast model tuning, rules-based schedule constraints, time-off and shift bidding workflows, and the administrative console for WFM operations. Operational coverage targeted contact center and customer service workforce functions within Amazon United Kingdom, aligning staffing plans to retail demand cycles and seasonal peaks. The deployment established schedule orchestration and intraday decisioning workflows to support agent occupancy and service level objectives in regional operations. Governance and runbook responsibilities were organized under a centralized WFM administration model, staffed by personnel with Aspect WFM Administrator experience and NICE WFM domain knowledge. NICE IEX Workforce Management was positioned to provide enterprise scheduling governance, role-based administration, and continuous model tuning to support ongoing workforce planning. | |
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Amazon United Kingdom | Retail | 64733 | $10.0B | United Kingdom | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2009 | n/a | ||
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Retail | 64733 | $10.0B | United Kingdom | Oracle | Oracle PeopleSoft HCM | Core HR | 2004 | n/a |
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Retail | 64733 | $10.0B | United Kingdom | BMC Software | BMC Remedy ITSM Suite | IT Service Management | 2016 | n/a |
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Retail | 64733 | $10.0B | United Kingdom | Tableau Software | Tableau | Analytics and BI | 2016 | n/a |
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Retail | 64733 | $10.0B | United Kingdom | Amazon Web Services (AWS) | Amazon QuickSight | Analytics and BI | 2020 | n/a |
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Retail | 64733 | $10.0B | United Kingdom | SAP | SAP Concur Travel | Travel Management | 2018 | n/a |
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Retail | 64733 | $10.0B | United Kingdom | Coupa Software | Coupa Procurement | Procurement | 2018 | n/a |
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Retail | 64733 | $10.0B | United Kingdom | VMware by Broadcom | VMware Workspace ONE UEM (ex AirWatch) | Endpoint Detection and Response (EDR),EMM / MDM / MAM | 2020 | n/a |
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Retail | 64733 | $10.0B | United Kingdom | Benefex, a Zellis Company | Benefex Cloud8 BEAM at WorkTM | Benefits Administration | 2019 | n/a |
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