Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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TUI United Kingdom | Leisure and Hospitality | 11000 | $3.5B | United Kingdom | Verint Systems | Verint Workforce Management | Workforce Management | 2011 | n/a | ||
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Accenture | Professional Services | 791000 | $64.9B | Ireland | Nice Systems | NICE IEX Workforce Management | Workforce Management | 2011 | n/a | In 2011 Accenture implemented NICE IEX Workforce Management to support IT service desk operations at scale. The initial deployment placed NICE IEX Workforce Management into day to day operational use alongside existing IT support tooling, with frontline service desk analysts providing continuous technical support from 2011 into subsequent years. Configuration emphasized core workforce management capabilities, including scheduling, forecasting, intraday adherence, and operational reporting to manage staffing and shift assignments. Implementation activities included user account provisioning and profile configuration workflows that were embedded into the NICE IEX Workforce Management environment to align agent schedules with support queues. Integrations explicitly supported by the environment included Active Directory administration for account and access management and RSA token support for authentication, reflecting direct ties between NICE IEX Workforce Management and corporate identity services. Operational support tasks documented during the period included setting up new user accounts and profiles, resolving password issues, and prioritizing and managing open cases through service desk channels. Governance and process changes centered on formalizing incident triage, escalation to field engineers for on site interventions, and coordinated case ownership between workforce operations and technical support teams. Day to day operational coverage was driven by service desk analysts who maintained the NICE IEX Workforce Management configuration and handled access and authentication concerns while enabling scheduling and adherence use cases within Accentures IT support function. | |
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Leisure and Hospitality | 580000 | $42.0B | United Kingdom | Infor | Infor WFM Workbrain | Workforce Management | 2011 | n/a |
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Professional Services | 1200 | $450M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2011 | n/a |
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Healthcare | 19000 | $1.8B | Australia | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2011 | n/a |
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Leisure and Hospitality | 3000 | $1.4B | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2011 | n/a |
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Leisure and Hospitality | 3000 | $1.4B | United States | UKG | UKG Virtual Roster | Workforce Management | 2011 | n/a |
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Manufacturing | 1000 | $600M | Netherlands | Softbrick | Softbrick Workforce Management | Workforce Management | 2011 | n/a |
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Leisure and Hospitality | 200 | $20M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2011 | n/a |
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Leisure and Hospitality | 500 | $596M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2011 | n/a |
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