Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Houston Healthcare System | Healthcare | 1200 | $150M | United States | HCL Technologies | HCL DRYiCE iControl | Process Mining | 2019 | n/a | In 2019, Houston Healthcare System deployed HCL DRYiCE iControl from HCL Technologies. The implementation established HCL DRYiCE iControl as a Process Mining platform to surface end to end process flows and bottlenecks across clinical and administrative operations. The deployment focused on core Process Mining capabilities, including automated process discovery, conformance checking, process performance analytics, and root cause analysis. Implementation included configurable dashboards and role based views for clinical managers, revenue cycle leaders, and operations teams, and instrumentation to support identification of automation opportunities and workflow standardization. Data ingestion targeted event logs and transactional records from clinical systems, patient scheduling, billing and claims workflows, and ancillary administrative systems, without named vendor integrations. Operational coverage emphasized clinical operations, revenue cycle, and back office process families, aligning Process Mining outputs to business functions responsible for care delivery and financial operations. Governance was oriented around process owner accountability and data governance, with phased rollout to prioritized process scopes and stakeholder cohorts. The program incorporated process mapping validation workshops, cadence for analytic handoffs to operations, and configuration controls on process conformance rules to sustain measurement and continuous improvement. | |
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Highmark Blue Shield | Insurance | 44000 | $29.4B | United States | HCL Technologies | HCL DRYiCE iControl | Process Mining | 2019 | n/a | In 2019 Highmark Blue Shield implemented HCL DRYiCE iControl by HCL Technologies as a Process Mining deployment to increase visibility into core insurance workflows. The deployment was positioned to capture event level traces and reconstruct end to end process flows across transactional systems supporting claims and customer interactions. The HCL DRYiCE iControl implementation emphasized process discovery, variant analysis, conformance checking, and performance dashboards, using configurable data ingestion and event sequencing to map claims adjudication and service workflows. Functional capabilities included interactive visualizations, KPI monitoring, root cause drilldown, and configurable alerting to highlight bottlenecks and exception patterns consistent with Process Mining solutions. Operational coverage targeted claims operations, customer service, and back office processing where orchestration and exception handling are material to throughput and quality. Governance workstreams established process owner accountability, data capture standards, event taxonomy, and a regular cadence for one to many process reviews and remediation planning using HCL DRYiCE iControl. | |
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Oil, Gas and Chemicals | 61000 | $339.2B | United States | HCL Technologies | HCL DRYiCE iControl | Process Mining | 2019 | n/a |
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Healthcare | 3500 | $1.5B | United Kingdom | Hyland | OnBase BPM | Process Mining | 2019 | n/a |
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Banking and Financial Services | 658 | $180M | United States | Hyland | OnBase BPM | Process Mining | 2019 | n/a |
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Banking and Financial Services | 500 | $100M | United States | Hyland | OnBase BPM | Process Mining | 2019 | n/a |
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Insurance | 2500 | $2.1B | United States | Hyland | OnBase BPM | Process Mining | 2019 | n/a |
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Professional Services | 50 | $8M | United States | IBM | IBM Cloud Pak for Business Automation | Process Mining | 2019 | n/a |
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Professional Services | 15000 | $5.7B | United States | IBM | IBM Blueworks Live | Process Mining | 2019 | n/a |
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Healthcare | 20000 | $4.0B | United States | IBM | IBM Blueworks Live | Process Mining | 2019 | n/a |
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