Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Task Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Fexco | Banking and Financial Services | 2600 | $1.5B | Ireland | Calabrio | Calabrio Workforce Management | Workforce Management | 2019 | n/a | In 2019, Fexco implemented Calabrio Workforce Management to centralize contact-centre planning and scheduling functions, deploying the Calabrio Workforce Management solution as a Workforce Management platform across its outsourced contact-centre operations. The implementation targeted improvements in forecasting accuracy, multi-site scheduling and intraday planning to increase planner visibility and agent engagement across operations in multiple countries. The deployment emphasized core Workforce Management capabilities, including demand forecasting, schedule optimization, and intraday planning and monitoring. Calabrio Workforce Management was configured to support forecasting workflows and multi-site roster management, and to surface planner dashboards that improve schedule adherence and operational responsiveness, while agent-facing features were used to support engagement and shift communication. Operational coverage extended across Fexco’s outsourced contact-centre operations, with the implementation focused on agents and planners across multiple sites and countries. The project standardized scheduling and intraday planning practices across those sites, enabling consistent multi-site scheduling and centralized visibility for planners without disclosing specific upstream system integrations. Governance evolved to formalize planner ownership of forecasting and intraday decision making, and to standardize workflows for schedule changes and agent communication. Reported outcomes from the deployment include improved forecasting accuracy, stronger multi-site scheduling and enhanced intraday planning, and increased planner visibility and agent engagement as described in published case material. | |
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Blue Mountain Co | Manufacturing | 30 | $3M | Australia | FoundU | FoundU Workforce Management | Workforce Management | 2019 | n/a | In 2019, Blue Mountain Co implemented FoundU Workforce Management to centralize HR and payroll operations. FoundU Workforce Management is a Workforce Management application deployed to manage workforce administration and payroll for the 30 employee Australian manufacturing firm. The implementation emphasized the FoundU HR and Payroll capabilities, with configuration focused on employee records, payroll processing and simplified workforce administration workflows. Deployment covered company wide HR and payroll functions, enabling payroll runs, timesheet and roster alignment typical of Workforce Management systems, and positioned internal HR and operations teams to own ongoing governance and process updates. The implementation is described as helping Blue Mountain Co manage their workforce and payroll and aligns with the vendor message FoundU HR and Payroll, simplified. | |
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Professional Services | 30 | $3M | Australia | FoundU | FoundU Workforce Management | Workforce Management | 2019 | n/a |
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Professional Services | 200 | $22M | Australia | FoundU | FoundU Workforce Management | Workforce Management | 2019 | n/a |
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Professional Services | 85 | $9M | Australia | FoundU | FoundU Workforce Management | Workforce Management | 2019 | n/a |
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Leisure and Hospitality | 15 | $2M | Australia | FoundU | FoundU Workforce Management | Workforce Management | 2019 | n/a |
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Distribution | 50 | $12M | Australia | FoundU | FoundU Workforce Management | Workforce Management | 2019 | n/a |
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Leisure and Hospitality | 15 | $10M | Australia | FoundU | FoundU Workforce Management | Workforce Management | 2019 | n/a |
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Manufacturing | 45 | $4M | Australia | FoundU | FoundU Workforce Management | Workforce Management | 2019 | n/a |
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Professional Services | 75 | $6M | Australia | FoundU | FoundU Workforce Management | Workforce Management | 2019 | n/a |
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