List of Cloudim Chat Customers
Since 2010, our global team of researchers has been studying Cloudim Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cloudim Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cloudim Chat for Chatbots and Conversational AI include: Leon, a Russia based Distribution organisation with 10 employees and revenues of $841.0 million, Medmarket, a Russia based Life Sciences organisation with 10 employees and revenues of $1.0 million, Kompaniya Alfa-Kom, a Russia based Distribution organisation with 10 employees and revenues of $1.0 million, Organika, a Russia based Distribution organisation with 10 employees and revenues of $1.0 million, Cloudim, a Russia based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Cloudim Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cloudim Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cloudim | Professional Services | 10 | $1M | Russia | Cloudim | Cloudim Chat | Chatbots and Conversational AI | 2014 | n/a |
In 2014, Cloudim implemented Cloudim Chat on its public website. Cloudim Chat is a Chatbots and Conversational AI application deployed as an embedded web chat widget to handle visitor conversations, scripted dialogs, and session management for website customer engagement and basic support automation. The deployment is scoped to the company website rather than multiple sites or internal portals.
Configuration is consistent with typical Chatbots and Conversational AI capabilities, including conversational UI, intent classification, FAQ automation, flow scripting, and analytics for conversation tracking. Operational ownership is managed within Cloudim's web operations and product team, reflecting a compact governance model for a 10 employee professional services firm. Rollout followed an incremental update pattern on the live site with iterative content and dialog refinements rather than a staged multi region program.
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Kompaniya Alfa-Kom | Distribution | 10 | $1M | Russia | Cloudim | Cloudim Chat | Chatbots and Conversational AI | 2016 | n/a |
In 2016, Kompaniya Alfa-Kom deployed Cloudim Chat on its corporate website. The implementation uses Cloudim Chat to provide customer-facing conversational self-service and lead capture, leveraging Chatbots and Conversational AI capabilities on the company site in Russia.
The deployment centers on a web-embedded conversational widget with configured intent flows, FAQ automation, scripted responses, session logging, and web form lead capture. Configuration emphasizes localized Russian language dialogs and single-page site embedding, with content and intent rules managed through the Cloudim Chat administration console.
Operational ownership is held internally by a small administrative team at Kompaniya Alfa-Kom, who maintain conversational content, update intents, and monitor chat sessions for escalation. The implementation supports customer service and online sales workflows through automated routing to human responders via the website chat interface and by capturing prospect details for follow up, reflecting a site-level rollout rather than enterprise-wide integration.
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Leon | Distribution | 10 | $841M | Russia | Cloudim | Cloudim Chat | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Leon deployed Cloudim Chat on its public website. Cloudim Chat is a Chatbots and Conversational AI application implemented as an embedded web chat widget to manage front-end customer interactions and automate routine inquiry handling.
The deployment uses Cloudim Chat standard functional modules including conversational flow scripting, FAQ content management, session routing and escalation capabilities, and a cloud-hosted administration console for configuration. The implementation is front-end focused, embedded in the website codebase and administered through the Cloudim Chat UI, covering website customer service and online engagement workflows while governance and ongoing updates are executed by Leon’s web and customer-facing teams.
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Medmarket | Life Sciences | 10 | $1M | Russia | Cloudim | Cloudim Chat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Medmarket implemented Cloudim Chat on its website. Cloudim Chat is deployed as a website embedded conversational interface, classified as Chatbots and Conversational AI, and is used to handle customer inquiries, surface FAQ content, and qualify leads through scripted conversational flows.
The deployment is consistent with a 10 employee life sciences firm and is focused on a single public web channel. Configuration details align with category expectations, including intent based routing, reusable response sets, form capture for lead qualification, and administration of conversation scripts via a web management console. No external system integrations are documented in the source, so the implementation is described as self contained on the website, with operational ownership concentrated in customer facing functions such as marketing and support and governance handled through web widget configuration and periodic updates to conversational content.
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Organika | Distribution | 10 | $1M | Russia | Cloudim | Cloudim Chat | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Organika implemented Cloudim Chat on its public website. Organika implemented Cloudim Chat a Chatbots and Conversational AI application to handle customer inquiries and basic lead capture through an on-site conversational widget. The deployment is web-embedded and managed through Cloudim's hosted service, positioning the application as the primary customer-facing conversational interface on Organika's site.
Configuration included conversational flow design, canned response templates, and an administrative console for message review and simple routing to internal staff. Operational ownership resides with Organika internal staff due to the company size, with updates and configuration changes carried out through the Cloudim Chat management interface. This Organika Cloudim Chat Chatbots and Conversational AI implementation links the application directly to customer service and online sales inquiry handling on the corporate website.
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