List of SmartAdvocate Customers
Bonita Springs, 34134-4316, FL,
United States
Since 2010, our global team of researchers has been studying SmartAdvocate customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SmartAdvocate for Case Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SmartAdvocate for Case Management include: Illinois Hammer, a United States based Professional Services organisation with 36 employees and revenues of $15.0 million, Greenstein & Pittari, a United States based Professional Services organisation with 25 employees and revenues of $10.0 million, Restivo & Murphy, a United States based Professional Services organisation with 15 employees and revenues of $2.0 million, Collins Law, a United States based Professional Services organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using SmartAdvocate, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SmartAdvocate customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Collins Law | Professional Services | 10 | $2M | United States | SmartAdvocate | SmartAdvocate | Case Management | 2019 | n/a |
In 2019 Collins Law implemented SmartAdvocate for Case Management. The Shreveport, Louisiana firm uses SmartAdvocate to manage personal injury case workflows, calendaring, and client communications as described in vendor customer testimonials.
Module usage reported in the testimonial and inferred from SmartAdvocate product capabilities includes calendaring, reporting, and a client portal, supporting core workflows such as case intake, scheduling, document tracking, and client-facing communications across the firm’s attorneys and staff. The firm specifically praises SmartAdvocate’s responsive support and reporting, which highlights the vendor’s role in operational support and analytics during and after deployment.
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Greenstein & Pittari | Professional Services | 25 | $10M | United States | SmartAdvocate | SmartAdvocate | Case Management | 2018 | n/a |
In 2018 Greenstein & Pittari deployed SmartAdvocate, adopting SmartAdvocate as its Case Management platform to support its personal injury practice workflows. The small New York firm, operating with roughly 25 employees in the United States, implemented the application to centralize matter intake and tracking.
The implementation centered on SmartAdvocate modules for case tracking, intake, and reporting, reflecting the vendor testimonial cited by SmartAdvocate. Configuration focused on intake form capture, case lifecycle tracking, and reporting dashboards to support conversion and assignment workflows, aligning application functionality with standard case management processes.
Operational coverage included intake staff, case managers, and attorneys working personal injury matters, with SmartAdvocate used to consolidate client information, activity notes, and status updates for each matter. The deployment emphasized consistent status tracking and reporting to improve visibility across the case lifecycle.
Governance changes documented in the testimonial included standardized intake procedures and report driven oversight to enforce case flow discipline. According to the vendor testimonial, the SmartAdvocate deployment streamlined case workflows and conversions, with no additional outcomes or costs reported in the source material.
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Illinois Hammer | Professional Services | 36 | $15M | United States | SmartAdvocate | SmartAdvocate | Case Management | 2016 | n/a |
In 2016, Illinois Hammer implemented SmartAdvocate for Case Management. The firm uses SmartAdvocate to support plaintiff personal-injury case management in its Chicago, Illinois practice, aligning intake, document handling and case workflow responsibilities across attorneys, paralegals and intake staff.
Configuration focused on intake, document management and automated workflows, with module usage inferred from the vendor testimonial and related job postings. SmartAdvocate was configured to manage intake triage, maintain a document repository linked to matter records, and drive automated workflows for case milestones and document generation, reflecting standard Case Management functional workflows.
Operational coverage centers on the plaintiff personal-injury practice group in Chicago, with implementation details drawn from SmartAdvocate customer testimonials and recruiting signals rather than a formal public case study, source https://www.smartadvocate.com/reviews-old.
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Restivo & Murphy | Professional Services | 15 | $2M | United States | SmartAdvocate | SmartAdvocate | Case Management | 2016 | n/a |
In 2016 Restivo & Murphy configured SmartAdvocate, a Case Management application, to manage no-fault and personal injury case workflows for its Garden City New York office. The deployment targeted paralegal and client intake operations, establishing a formalized intake window that required No-Fault file setup within 30 days of no-fault application and ongoing case maintenance by the firm’s paralegal staff.
The implementation centered on intake and case setup capabilities within SmartAdvocate, including structured data capture for adjuster information, policy limits and claim numbers. Document management workflows were used to track requests to medical facilities and receipt of medical records, supported by HIPAA authorization creation and storage. Case-level contact management and appointment confirmation functions were used to log client outreach, treatment status updates and Spanish language translation interactions.
Operationally the system supported the Garden City office paralegal team between 2016 and 2017, driving day to day activities such as answering phones, initiating no-fault files, calling medical facilities to obtain records, following up on lost wages and property damage claims, and updating SmartAdvocate with claim-side data. Governance was procedural, with paralegals responsible for timely file creation, authorization forms and regular client follow up to maintain treatment and appointment schedules within the Case Management environment.
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Buyer Intent: Companies Evaluating SmartAdvocate
- Foundation AI, a United States based Professional Services organization with 200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Foundation AI | Professional Services | 200 | $20M | United States | 2025-04-11 |