List of Zoominfo Chat Customers
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United States
Since 2010, our global team of researchers has been studying Zoominfo Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zoominfo Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zoominfo Chat for Chatbots and Conversational AI include: Keysight Technologies (including ESI Group), a United States based Professional Services organisation with 16800 employees and revenues of $5.38 billion, Kellyconnect, a United States based Professional Services organisation with 5570 employees and revenues of $4.33 billion, Brown and Brown Insurance, a United States based Insurance organisation with 15000 employees and revenues of $4.26 billion, WeWork, a United States based Construction and Real Estate organisation with 2000 employees and revenues of $3.25 billion, Clinisys, a United States based Professional Services organisation with 16800 employees and revenues of $3.19 billion and many others.
Contact us if you need a completed and verified list of companies using Zoominfo Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zoominfo Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1Fier | Manufacturing | 10 | $1M | Indonesia | Zoominfo | Zoominfo Chat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 1Fier deployed Zoominfo Chat on its public website. Zoominfo Chat is used as a Chatbots and Conversational AI application to provide a cloud-hosted conversational layer for visitor engagement, lead capture, and scripted qualification flows. The implementation reflects a compact deployment for a 10 employee manufacturing firm headquartered in Indonesia, with the widget embedded site-wide and managed centrally by the marketing and customer engagement function.
Configuration emphasized intent based messaging, form capture, session tracking, and knowledge driven response templates within Zoominfo Chat, with conversation flows built to collect contact information and escalate complex queries to human workflows. Operational scope was limited to the website channel, and governance focused on iterative content updates and conversational script versioning rather than broad cross system integration. This integration positions 1Fier, Zoominfo Chat, Chatbots and Conversational AI to directly support website customer engagement and lead qualification.
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1Kosmos | Professional Services | 150 | $30M | United States | Zoominfo | Zoominfo Chat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 1Kosmos deployed Zoominfo Chat on their website. 1Kosmos implemented Zoominfo Chat under the Chatbots and Conversational AI category to support marketing and sales lead qualification and real-time customer engagement, using the application as a public-facing conversational layer embedded in web pages.
The deployment was provisioned as a cloud-hosted chat widget and configured with conversational workflows, scripted qualification paths, and templated responses consistent with Chatbots and Conversational AI capabilities. Operational ownership and governance were placed with marketing and revenue operations, with administrators managing chat content, routing rules, and user permissions through the Zoominfo Chat console, and rollout activities focused on staged flow configuration and training for sales and customer success teams.
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24 7.ai | Professional Services | 15000 | $1.3B | United States | Zoominfo | Zoominfo Chat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 24 7.ai deployed Zoominfo Chat on their website as a Chatbots and Conversational AI implementation to provide a web-embedded conversational layer for customer engagement and lead capture. Zoominfo Chat is used as a front-line conversational interface to handle incoming web traffic, supporting intent recognition and automated response flows while surfacing interactions for human follow up when required.
The deployment concentrates on standard Chatbots and Conversational AI functional capabilities, including configurable conversation flows, natural language understanding for intent and entity extraction, session persistence for multi-turn dialogs, and agent escalation pathways. Zoominfo Chat was configured as an on-site widget architecture embedded in customer-facing pages, with conversation design and bot scripting centralized to maintain consistent response logic across entry points.
Operational coverage spans web channel engagement with direct impact on customer service, contact center intake, and marketing lead qualification processes. Governance was structured around digital experience and contact center teams, with staged rollout and iterative refinement of conversation trees and routing rules to align bot behavior with existing agent workflows and SLAs.
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247 Commerce | Professional Services | 41 | $4M | India | Zoominfo | Zoominfo Chat | Chatbots and Conversational AI | 2024 | n/a |
In 2024, 247 Commerce deployed Zoominfo Chat on their website as a customer facing conversational interface. The deployment uses Zoominfo Chat to add a web embedded conversational layer for external engagement, aligning with the Chatbots and Conversational AI category. As a 41 employee professional services firm headquartered in India, the implementation scope is focused on website workflows that support sales and marketing touchpoints and front line customer interactions.
Configuration centered on conversational scripts, qualification flows, and automated routing to human agents, reflecting common Chatbots and Conversational AI capabilities. The implementation of Zoominfo Chat comprises chat based lead qualification, contextual responses to frequent inquiries, and handoff triggers for human follow up, with governance and content ownership assigned to marketing and sales teams. This positions 247 Commerce with Zoominfo Chat in the Chatbots and Conversational AI category to support customer engagement and lead generation business functions on the corporate website.
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2Go Freight | Professional Services | 10 | $1M | Philippines | Zoominfo | Zoominfo Chat | Chatbots and Conversational AI | 2023 | n/a |
In 2023, 2Go Freight deployed Zoominfo Chat on its public website. The implementation uses Zoominfo Chat within the Chatbots and Conversational AI category to handle inbound customer queries and basic lead qualification on the corporate site. The deployment targets the company website at gofreight.com and supports front-line customer engagement for the Philippines market.
Zoominfo Chat was embedded as a web chat widget and configured with conversational flows, intent classification, and lead capture forms to collect prospect details and route interactions. The configuration includes scripted responses for common freight and shipment questions, escalation paths for human handoff, and notifications to internal operators for follow-up. Zoominfo Chat is administered via the vendor console and deployed through inline integration of the chat snippet on site pages.
Operational ownership is centralized within a small internal team appropriate for a 10-employee organization, with configuration and content updates aligned to sales and customer support workflows. Governance emphasizes conversation script maintenance, monitoring of chat transcripts, and iterative updates to conversational flows and response libraries. The implementation scope is web-facing engagement, supporting customer inquiry handling and basic qualification without named third-party system integrations specified.
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Professional Services | 190 | $22M | United States | Zoominfo | Zoominfo Chat | Chatbots and Conversational AI | 2023 | n/a |
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Manufacturing | 150 | $20M | United States | Zoominfo | Zoominfo Chat | Chatbots and Conversational AI | 2024 | n/a |
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Distribution | 10 | $26M | United Kingdom | Zoominfo | Zoominfo Chat | Chatbots and Conversational AI | 2021 | n/a |
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Transportation | 200 | $25M | United States | Zoominfo | Zoominfo Chat | Chatbots and Conversational AI | 2024 | n/a |
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Professional Services | 400 | $43M | United States | Zoominfo | Zoominfo Chat | Chatbots and Conversational AI | 2024 | n/a |
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Buyer Intent: Companies Evaluating Zoominfo Chat
- Paperchase India, a India based Professional Services organization with 1400 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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