Vaughan, L0J 1C0, ON,
Canada
360 Visibility
360 Visibility, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. 360 Visibility collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| 360 Visibility | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| 360 Visibility | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | CRM |
| 360 Visibility | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Cambridge Forums | Professional Services | 70 | $10M | Canada | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | 2020 | In 2020, Cambridge Forums implemented Microsoft Dynamics 365 Sales with 360 Visibility to establish a unified sales and marketing system. The deployment prioritized Sales Automation,Sales Engagement capabilities to consolidate customer profiles, streamline communication workflows, and centralize reporting across the organization. Microsoft Dynamics 365 Sales was configured to deliver core CRM functions including contact and lead management, opportunity tracking, and campaign communication orchestration, combined with reporting and dashboarding for event-driven customer insights. The implementation emphasized stability and usability to address prior CRM reliability issues and to enable marketing and sales teams to operate without frequent downtime. The solution was deployed as an all Microsoft environment, hosting Cambridge Forums applications in Azure Cloud and integrating Microsoft Dynamics 365 Sales with Office 365 to synchronize email, calendars, and collaboration tools. This architecture supported remote and field-based work, and enabled IT to manage hosting and application availability centrally within Azure. 360 Visibility led the rollout and migration to Office 365 and Dynamics 365, accompanied by process changes that gave marketing greater flexibility for campaign execution and improved operational governance by centralizing customer data and communications. Outcomes stated by the customer include $40,000 saved in the first year representing an 80% reduction in operating costs, reduced downtime, improved productivity, and broader ability for teams to work from multiple locations. | |
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Cambridge Forums | Professional Services | 70 | $10M | Canada | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | 2020 | In 2020, Cambridge Forums implemented Microsoft Dynamics 365 Customer Engagement with Microsoft partner 360 Visibility to create an integrated sales and marketing platform. The deployment targeted the Customer Engagement category and was designed to consolidate event attendee profiles and customer data to support high-touch professional services events. The implementation deployed Microsoft Dynamics 365 Sales and CRM functionality alongside Office 365, with applications hosted in Azure Cloud. Configuration focused on centralized contact and profile management, sales pipeline tracking for event-driven revenue, and marketing enablement workflows to support campaign communications, all aligned with typical Customer Engagement capabilities. Integrations were explicitly built between Dynamics 365 Sales, Office 365 collaboration tools, and Azure-hosted applications, enabling staff to access customer records and campaign artifacts from multiple locations. Operational scope included Marketing and IT teams, event operations staff, and management, and it enabled field teams to work remotely while maintaining synchronized customer data. Governance and operational outcomes were documented by the implementation partner and Cambridge Forums, reporting a first year cost reduction of $40,000 representing an 80% savings, regained control over technology, reduced downtime, and improved productivity and staff satisfaction. Migrating to Office 365 and hosting applications in Azure were described as catalysts for improved IT stability and more creative marketing approaches. | |
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GoldRay Industries | Manufacturing | 100 | $10M | Canada | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2018 | In 2018, Gold Ray Industries engaged 360 Visibility to assist with their Microsoft Dynamics 365 Business Central implementation. Gold Ray Industries had self-implemented Microsoft Dynamics 365 Business Central and then sought 360 Visibility to provide expertise and operational stabilization for its ERP Financial deployment across the manufacturing business. Implementation work focused on ERP Financial functionality, with configuration and process alignment centered on core financial management, general ledger, accounts payable and receivable, inventory control, purchasing and order processing modules typical for a mid-market manufacturing profile. 360 Visibility adjusted system settings and refined business process mappings to align Business Central workflows with existing manufacturing and finance practices. The engagement included integration work between Microsoft Dynamics 365 Business Central and Office 365 to connect productivity and collaboration tools with transactional processes, enabling document management, email-linked workflows and spreadsheet data exchange to support day to day finance and operations tasks. Operational scope targeted finance, procurement, inventory and sales functions within Gold Ray Industries, reflecting the cross-functional nature of an ERP Financial system. Governance and rollout support from 360 Visibility emphasized process smoothing, configuration stabilization and user adoption activities, providing hands-on assistance after the customer led self-implementation. The narrative centers on Microsoft Dynamics 365 Business Central as the ERP Financial backbone, integrated with Office 365 and supported by 360 Visibility to institutionalize standardized finance and operational workflows. | |
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Non Profit | 420 | $40M | Canada | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2019 |
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Non Profit | 850 | $53M | Canada | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2021 |
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Buyer Intent: Companies Evaluating 360 Visibility Services
- Tamiami Airport Business Association United States, a United States based Non Profit organization with 10 Employees
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