Akiva Software
Parque Empresarial Campinas Av. Cambacica, 520 - Torre 4, 2º andar,
Campinas, 13097,
Brazil
Campinas, 13097,
Brazil
55 11 3777-5184
Professional Services
Akiva Software
List of Software Implementations where Akiva Software is Reseller or System Integrator
Akiva Software, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Akiva Software collaboration with software players such as Akiva Software empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Akiva Software is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Akiva Software | Akiva Software | Akiva Predictive Dialer | Call Center | CRM |
List of Software Implementations where Akiva Software is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
Hs Telecom Brazil | Communications | 700 | $40M | Brazil | Akiva Software | Akiva Predictive Dialer | Call Center | 2011 |
In 2011, HS Telecom Brazil deployed Akiva Predictive Dialer as a Predictive Dialer to restructure its televendas outbound call center operation in São Paulo state. The implementation was targeted at outbound sales workflows and went live in 2011, positioning the Akiva Predictive Dialer at the center of televendas process orchestration and agent productivity tooling.
The implementation configured core predictive dialing capabilities, including campaign management, call pacing and list management, and agent routing to support high-volume outbound calling. Akiva Predictive Dialer was used to automate call sequencing and minimize manual dialing, aligning dialer logic with televendas scripts and sales cadence to increase agent contact rates.
Operational coverage included HS Telecom Brazil's televendas and broader outbound sales functions, with later adoption of a newer Akiva release that included an integrated CRM module, extending usage into CRM process areas. The integrated CRM module consolidated lead records and call outcomes into a single application footprint, enabling tighter operational handoffs between marketing, sales and customer service teams in São Paulo state.
Governance and process change focused on restructuring televendas workflows around queued campaigns and real time agent allocation, moving agents from manual dialing to dialer-driven campaigns. Outcomes recorded by the customer include raising calls per agent from approximately 60 to approximately 200, reducing agent idle time by about 60 percent, and contributing to a doubling of company revenue after the rollout and subsequent upgrade to the CRM-integrated version of Akiva Predictive Dialer.
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IT Decision Makers and Key Stakeholders at Akiva Software
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Buyer Intent: Companies Evaluating Akiva Software Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Akiva Software software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
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Akiva Software System Integrator / VAR Profile
Akiva Software is a system integrator and technology consulting firm headquartered in Campinas, Brazil, with approximately 20 employees and annual revenues of $2M.
Akiva Software implements and supports enterprise applications across markets such as CRM.
APPS RUN THE WORLD tracks 1 verified Akiva Software software implementations across industries and regions, including: Hs Telecom Brazil where Akiva Software implemented Akiva Predictive Dialer.
Akiva Software has a strategic VAR/SI partnership with Akiva Software, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Akiva Software partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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