Warsaw, 02-972,
Poland
Asseco South Eastern Europe
Asseco South Eastern Europe, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Asseco South Eastern Europe collaboration with software players such as Asseco Group empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Asseco South Eastern Europe | Asseco Group | Asseco Live Platform | Call Center,Customer Experience,Customer Analytics,Customer Support | CRM |
| Asseco South Eastern Europe | Asseco Group | Asseco PUB 2000 Core System | Core Banking | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Ziraat Bank Montenegro | Banking and Financial Services | 120 | $7M | Montenegro | Asseco Group | Asseco PUB 2000 Core System | Core Banking | 2015 | In 2015, Ziraat Bank Montenegro deployed the Asseco PUB 2000 Core System. Apps Category: Asseco South Eastern Europe implemented the ASEBA PUB 2000 core banking solution for Ziraat Bank Montenegro's new subsidiary, configuring the Asseco PUB 2000 Core System to support retail and corporate banking operations and to ensure local regulatory compliance. The implementation was completed in under three months and the bank began operations in July 2015, delivering rapid time-to-market for the new Montenegro entity. The deployment delivered full core functionality for deposits, payments and loans as part of the Asseco PUB 2000 Core System configuration, covering front-to-back processing for retail and corporate business functions. Implementation and rollout were executed by Asseco South Eastern Europe within the Asseco Group product family, with a condensed project timeline and a July 2015 go-live that prioritized core account, transaction and lending capabilities for immediate operational readiness. | |
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NLB Banka Montenegro | Banking and Financial Services | 400 | $61M | Montenegro | Asseco Group | Asseco PUB 2000 Core System | Core Banking | 2020 | In 2020, NLB Banka Montenegro implemented Asseco PUB 2000 Core System. The bank engaged Asseco South Eastern Europe to migrate its card operations and upgrade its acquiring network, concentrating on card processing, authorization throughput, and acquiring switch capabilities. The implementation centered on Asseco's CMS Card Management System as a modular component of the Asseco PUB 2000 Core System, with configuration work covering card issuance and lifecycle management, authorization routing, and 3D security authentication. Processor integration and acquiring switch configuration were executed to support expanded ATM and merchant acquiring connectivity. Operational integration tied the CMS to the bank's acquiring network and payment processors, improving processing speed and enabling enhanced 3D security across card transactions. The scope of the rollout included card operations, ATM and acquiring operations, and payments processing, impacting operations, payments, and risk management functions within the bank. Governance and rollout were coordinated between NLB Banka Montenegro and Asseco South Eastern Europe, with phased cutover, testing, and operational handover to update procedures for card operations and acquiring settlement. The migration and processor integration improved processing speed, enabled enhanced 3D security and supported an enlarged ATM/acquiring network to increase operational efficiency and revenue. | |
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Kentbank | Banking and Financial Services | 200 | $30M | Croatia | Asseco Group | Asseco Live Platform | Call Center,Customer Experience,Customer Analytics,Customer Support | 2022 | In 2022 Kentbank implemented Asseco Live Platform as an omnichannel contact center and CRM to unify email, phone, social and web channels across Croatia, the Apps Category "". Asseco Live Platform was introduced to consolidate customer interactions into a single handling layer and to provide a consistent operational front end for service agents. The implementation was delivered by Asseco South Eastern Europe with a 15-person joint team and went live for approximately 200 employees in 2022. Functional capabilities implemented included omnichannel contact handling across email, voice, social and web channels, CRM customer record consolidation, and a 360° customer view to support service and sales workflows. Operational scope focused on customer service and front-office functions across Croatia, with governance and rollout coordinated between Kentbank and Asseco South Eastern Europe through the joint delivery team. The project explicitly reported improved response times and higher customer satisfaction following the deployment, and the vendor relationship is with Asseco Group. | |
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Banking and Financial Services | 975 | $235M | Macedonia | Asseco Group | Asseco Live Platform | Call Center,Customer Experience,Customer Analytics,Customer Support | 2022 |
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Buyer Intent: Companies Evaluating Asseco South Eastern Europe Services
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