Asseco South Eastern Europe
Branickiego 13,
Warsaw, 02-972,
Poland
Warsaw, 02-972,
Poland
48 22 574 8630
Professional Services
Asseco South Eastern Europe
List of Software Implementations where Asseco South Eastern Europe is Reseller or System Integrator
Asseco South Eastern Europe, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Asseco South Eastern Europe collaboration with software players such as Asseco Group empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Asseco South Eastern Europe is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Asseco South Eastern Europe | Asseco Group | Asseco Live Platform | Call Center,Customer Experience,Customer Analytics,Customer Support | CRM |
| Asseco South Eastern Europe | Asseco Group | Asseco PUB 2000 Core System | Core Banking | ERP Services and Operations |
List of Software Implementations where Asseco South Eastern Europe is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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Kentbank | Banking and Financial Services | 200 | $30M | Croatia | Asseco Group | Asseco Live Platform | Call Center,Customer Experience,Customer Analytics,Customer Support | 2022 | In 2022 Kentbank implemented Asseco Live Platform as an omnichannel contact center and CRM to unify email, phone, social and web channels across Croatia, the Apps Category "". Asseco Live Platform was introduced to consolidate customer interactions into a single handling layer and to provide a consistent operational front end for service agents. The implementation was delivered by Asseco South Eastern Europe with a 15-person joint team and went live for approximately 200 employees in 2022. Functional capabilities implemented included omnichannel contact handling across email, voice, social and web channels, CRM customer record consolidation, and a 360° customer view to support service and sales workflows. Operational scope focused on customer service and front-office functions across Croatia, with governance and rollout coordinated between Kentbank and Asseco South Eastern Europe through the joint delivery team. The project explicitly reported improved response times and higher customer satisfaction following the deployment, and the vendor relationship is with Asseco Group. | |
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Halkbank North Macedonia | Banking and Financial Services | 975 | $235M | Macedonia | Asseco Group | Asseco Live Platform | Call Center,Customer Experience,Customer Analytics,Customer Support | 2022 | In 2022, Halkbank AD Skopje implemented Asseco Live Platform as a contact center/CRM to centralize customer care operations across North Macedonia. The deployment positioned Asseco Live Platform as the primary contact center and CRM application supporting frontline customer engagement and collections workflows. The Asseco Live Platform implementation encompassed voice, email, SMS, campaign management, ticketing and collection workflow modules, configured to support agent routing, case lifecycle tracking and campaign orchestration. The implementation included configuration of workflow automation and ticket escalation rules within Asseco Live Platform to standardize handling of inbound and outbound customer interactions. Integration work included Active Directory integration for user authentication and role-based access, and the project was executed in collaboration with vendor Asseco Group and system integrator Asseco South Eastern Europe. Operational coverage focused on the bank s contact center and collections teams, consolidating channels into a single contact center/CRM platform for customer service and recovery business functions. Governance and rollout were conducted jointly with Asseco South Eastern Europe, with phased adoption across agent groups and reporting functions instrumented inside Asseco Live Platform. The bank reported increased agent efficiency, faster ticket handling and improved reporting within months of the Live rollout. | |
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Ziraat Bank Montenegro | Banking and Financial Services | 120 | $7M | Montenegro | Asseco Group | Asseco PUB 2000 Core System | Core Banking | 2015 | In 2015, Ziraat Bank Montenegro deployed the Asseco PUB 2000 Core System. Apps Category: Asseco South Eastern Europe implemented the ASEBA PUB 2000 core banking solution for Ziraat Bank Montenegro's new subsidiary, configuring the Asseco PUB 2000 Core System to support retail and corporate banking operations and to ensure local regulatory compliance. The implementation was completed in under three months and the bank began operations in July 2015, delivering rapid time-to-market for the new Montenegro entity. The deployment delivered full core functionality for deposits, payments and loans as part of the Asseco PUB 2000 Core System configuration, covering front-to-back processing for retail and corporate business functions. Implementation and rollout were executed by Asseco South Eastern Europe within the Asseco Group product family, with a condensed project timeline and a July 2015 go-live that prioritized core account, transaction and lending capabilities for immediate operational readiness. | |
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Banking and Financial Services | 400 | $61M | Montenegro | Asseco Group | Asseco PUB 2000 Core System | Core Banking | 2020 |
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IT Decision Makers and Key Stakeholders at Asseco South Eastern Europe
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Buyer Intent: Companies Evaluating Asseco South Eastern Europe Services
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Asseco South Eastern Europe System Integrator / VAR Profile
Asseco South Eastern Europe is a system integrator and technology consulting firm headquartered in Warsaw, Poland, with approximately 3392 employees and annual revenues of $299M.
Asseco South Eastern Europe implements and supports enterprise applications across markets such as CRM and ERP Services and Operations.
APPS RUN THE WORLD tracks 4 verified Asseco South Eastern Europe software implementations across industries and regions, including: Kentbank where Asseco South Eastern Europe implemented Asseco Live Platform, Halkbank North Macedonia where Asseco South Eastern Europe implemented Asseco Live Platform, and Ziraat Bank Montenegro where Asseco South Eastern Europe implemented Asseco PUB 2000 Core System.
Asseco South Eastern Europe has a strategic VAR/SI partnership with Asseco Group, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Asseco South Eastern Europe partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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