AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Halkbank North Macedonia Data, Technology Stack, and Enterprise Applications
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Adobe Systems Legacy Adobe ColdFusion Apps Development PaaS n/a 2013 2013
Apps Development PaaS 2025 2025
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Asseco Group Legacy Asseco Live Platform Call Center, Customer Experience, Customer Analytics, Customer Support CRM Asseco South Eastern Europe 2022 2023 In 2022, Halkbank AD Skopje implemented Asseco Live Platform as a contact center/CRM to centralize customer care operations across North Macedonia. The deployment positioned Asseco Live Platform as the primary contact center and CRM application supporting frontline customer engagement and collections workflows. The Asseco Live Platform implementation encompassed voice, email, SMS, campaign management, ticketing and collection workflow modules, configured to support agent routing, case lifecycle tracking and campaign orchestration. The implementation included configuration of workflow automation and ticket escalation rules within Asseco Live Platform to standardize handling of inbound and outbound customer interactions. Integration work included Active Directory integration for user authentication and role-based access, and the project was executed in collaboration with vendor Asseco Group and system integrator Asseco South Eastern Europe. Operational coverage focused on the bank s contact center and collections teams, consolidating channels into a single contact center/CRM platform for customer service and recovery business functions. Governance and rollout were conducted jointly with Asseco South Eastern Europe, with phased adoption across agent groups and reporting functions instrumented inside Asseco Live Platform. The bank reported increased agent efficiency, faster ticket handling and improved reporting within months of the Live rollout.
Tag Management CRM 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2017 2017
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Identity and Access Management (IAM) CyberSecurity 2024 2024
Secure Sockets Layer (SSL) CyberSecurity 2019 2019
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Payment Processing ERP Financial Management 2020 2020
Payment Processing ERP Financial Management 2025 2025
IT Decision Makers and Key Stakeholders at Halkbank North Macedonia
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Halkbank North Macedonia Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Halkbank North Macedonia Technographics

Halkbank North Macedonia is a Banking and Financial Services organization based in Macedonia, with around 975 employees and annual revenues of $235.0 million.

Halkbank North Macedonia operates a diverse technology stack with applications such as Adobe ColdFusion, Cisco Webex Meetings and Asseco Live Platform, covering areas like Apps Development, Audio Video and Web Conferencing and Call Center, Customer Experience, Customer Analytics, Customer Support.

Halkbank North Macedonia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Adobe Systems, Cisco Systems and Asseco Group.

Halkbank North Macedonia recently adopted applications including JavaScript in 2025, Apple Pay in 2025 and Google Tag Manager in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Halkbank North Macedonia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Halkbank North Macedonia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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