Seattle, 98101, WA,
United States
Avanade
Avanade, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Avanade collaboration with software players such as Microsoft, EmpowerID and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Manufacturing | 6003 | $1.4B | Germany | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2021 |
In 2021, NORMA Group implemented Microsoft Dynamics 365 for Finance and Operations to replace Microsoft Dynamics AX and consolidate finance and supply chain processes, leveraging Microsoft cloud technology with Avanade as the implementation partner. The project addressed a decentralized supply chain and manual inter-office communications by establishing a cloud-based ERP Financial platform to standardize transactional finance and operations workflows across the company.
The implementation of Microsoft Dynamics 365 for Finance and Operations focused on core finance and operations capabilities, and on improving supply process orchestration and production planning visibility. NORMA Group also deployed Microsoft Dynamics 365 components that ingest raw data from a corporate data lake to support enhanced decision-making and transparency, with analytical surfaces delivered through Power BI and process automation enabled via Power Platform where appropriate.
Integrations centered on a data lake feed into Microsoft Dynamics 365 for Finance and Operations and downstream analytics with Power BI, creating a data pipeline from operational systems to reporting and decision support. Operational coverage included distribution centers and manufacturing and logistics functions, with explicit attention to order processing, end-to-end logistics visibility, production activity, supply and pricing information flows.
Governance and adoption were structured around skills alignment, system feature and workflow training, and coaching on new ways of working to ensure employee engagement with connected data. Avanade supported rollout activities and training to shift users from manual, decentralized processes to governed ERP-based workflows, embedding new operational controls and reporting responsibilities in distribution and finance teams.
Reported outcomes from the NORMA Group rollout include improved data transparency that informs production activity, supply and pricing decisions, and enhanced managerial insight into order processing and logistics. Positive user feedback was cited as evidence of increased productivity and a collaborative culture around data driven decision-making after the Microsoft Dynamics 365 for Finance and Operations deployment.
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Manufacturing | 18500 | $8.9B | United States | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2020 |
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Non Profit | 1500 | $122M | United States | Microsoft | Microsoft Dynamics 365 Retail POS | Point Of Sale | 2020 |
In 2020, Seattle Goodwill implemented Microsoft Dynamics 365 Retail POS to modernize its store operations and establish a unified Point Of Sale platform across its retail thrift business, engaging Avanade through the Technology for Social Good program. The deployment was positioned as part of a broader Microsoft Dynamics 365 platform rather than an isolated checkout upgrade, and the implementation timeline began with joint workshops and store visits to align retail operations and back office requirements.
The solution architecture included four core elements spanning the back office, stores and warehouses, with Microsoft Dynamics 365 Retail POS serving as the front-line Point Of Sale application. Finance and operations functionality was configured for the accounting team to automate purchasing and other manual processes, while a bespoke Production Suite application was built using Microsoft Power Apps to manage the inventory intake and tagging workflow for donated items. A supply chain management capability was instrumented to provide near real-time visibility into goods movement from warehouses to stores.
Integrations were realized within the Microsoft Dynamics 365 environment, linking the Retail POS, finance and operations modules and the Power Apps based Production Suite to create an end-to-end flow from donation intake through store sale. Operational coverage explicitly included Seattle Goodwill’s 24 stores, warehouse locations and the accounting team, with the system supporting retail floor staff, inventory intake clerks and supply chain coordinators.
Governance and rollout used phased store rollouts over several months, backed by joint Avanade and Seattle Goodwill workshops to drive adoption and process standardization, and the team adapted to COVID-19 by shifting from largely in-person resources to a smaller virtual project team to keep the deployment on track. Early outcomes reported by the organization include faster turnaround from donation to sale, reduced transaction time to two or three minutes from as much as ten minutes previously, and improved supply chain visibility to support operational decision making.
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Non Profit | 1500 | $122M | United States | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2020 |
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Non Profit | 1500 | $122M | United States | Microsoft | Microsoft Dynamics 365 Supply Chain Management | Supply Chain Management | 2020 |
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Manufacturing | 312000 | $84.5B | Germany | EmpowerID | EmpowerID | Identity and Access Management (IAM) | 2019 |
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Manufacturing | 312000 | $84.5B | Germany | Microsoft | Microsoft Entra Privileged Identity Management | Identity and Access Management (IAM) | 2021 |
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Professional Services | 1600 | $655M | United Kingdom | Microsoft | Microsoft Dynamics AX - HR Onboarding Module | Onboarding | 2011 |
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Distribution | 45000 | $34.6B | France | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | 2021 |
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Oil, Gas and Chemicals | 451 | $411M | Canada | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2023 |
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Buyer Intent: Companies Evaluating Avanade Services
- Sapot Systems, a United States based Professional Services organization with 80 Employees
- Neighborly Assetco, a United States based Professional Services company with 2000 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Sapot Systems | Professional Services | 80 | $12M | United States | 2025-08-06 | |
| Neighborly Assetco | Professional Services | 2000 | $500M | United States | 2025-03-10 |