Byte
Byte
List of Software Implementations where Byte is Reseller or System Integrator
Byte, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Byte collaboration with software players such as Byte empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Byte is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Byte | Byte | Byte RiseNable | Customer Experience | CRM |
List of Software Implementations where Byte is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
Central Highlands Water | Utilities | 168 | $20M | Australia | Byte | Byte RiseNable | Customer Experience | 2021 |
In 2021, Central Highlands Water implemented Byte RiseNable to modernise its contact centre technology. The deployment targeted Customer Experience for the utility's customer service organization in Victoria and was delivered by Byte as both vendor and implementation partner.
The Byte RiseNable implementation consolidated Genesys-based digital channel capabilities with RiseCX aligned modules, including omnichannel routing, digital channel orchestration, and reporting for contact centre operations. Module attribution to Byte RiseNable is inferred because the original engagement used Genesys and RiseCX capabilities that were subsequently integrated into Byte's CX portfolio after acquisition.
Deployment architecture employed Genesys-based solutions integrated into Byte RiseNable, connecting digital channels to the contact-centre platform and centralizing agent desktop workflows. The implementation covered customer service operations and digital channels across the Central Highlands Water contact centre in Victoria.
Byte led the rollout and operational handover with governance focused on contact-centre process standardization and channel management, aligning agent workflows and escalation procedures. The engagement modernised digital channels and improved operational efficiency across Central Highlands Water's customer service operations as stated in the project brief.
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IT Decision Makers and Key Stakeholders at Byte
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Buyer Intent: Companies Evaluating Byte Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Byte software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
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Byte System Integrator / VAR Profile
Byte is a system integrator and technology consulting firm headquartered in Oslo, Norway, with approximately 20 employees and annual revenues of $2M.
Byte implements and supports enterprise applications across markets such as CRM.
APPS RUN THE WORLD tracks 1 verified Byte software implementations across industries and regions, including: Central Highlands Water where Byte implemented Byte RiseNable.
Byte has a strategic VAR/SI partnership with Byte, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Byte partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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