Paris, 75017,
France
Capgemini
Capgemini, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Capgemini collaboration with software players such as SAP, IBM and Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Utilities | 5000 | $2.0B | United Kingdom | SAP | SAP NetWeaver Process Integration | iPaaS (Integration Platform as a Service) | 2018 |
In 2018, Anglian Water implemented SAP NetWeaver Process Integration as part of a broader SAP core migration, categorized as iPaaS (Integration Platform as a Service). The deployment was executed within a structured nine month program led by Anglian Water with Capgemini as the implementation and hosting partner, and IBM providing platform and database services. The implementation explicitly supported core business functions including human resources, operations, finance and customer billing, and was positioned to improve service levels for Contact Centre agents and field engineers.
SAP NetWeaver Process Integration was configured as the central integration hub within the SAP Process Orchestration footprint, providing message routing, protocol bridging, mapping and orchestration across SAP Business Suite, SAP for Utilities, SAP Business Warehouse, SAP Enterprise Portal and SAP Gateway. The solution implemented standard integration patterns for inbound customer interactions and outbound field work order distribution, and used SAP NetWeaver PI capabilities to standardize data flows and reduce point to point interfaces. These integration and orchestration capabilities align with the iPaaS (Integration Platform as a Service) category by centralizing connectivity, transformation and process mediation for enterprise utilities workflows.
The technical deployment migrated the SAP Process Orchestration components, including SAP NetWeaver Process Integration, onto IBM Power Systems servers running IBM AIX and consolidated databases on IBM Db2, with Capgemini hosting in twin data centers. Anglian Water consolidated 24 machines into a smaller set of IBM POWER8 systems and applied Db2 adaptive compression to shrink data volumes from roughly 5 TB to 2 TB, while the platform leveraged Capacity Upgrade on Demand to accommodate peak processing needs. Cutover took place over a national holiday weekend with immediate go live to minimize user disruption, and release cycle alignment between SAP NetWeaver ERP and Db2 was preserved to enable coordinated application and database updates.
Governance and rollout emphasized a one team approach between Anglian Water, Capgemini and IBM, with coordinated migration services and systems lab support to manage risk and cutover sequencing. Operational coverage extended across contact centre operations and field maintenance processes, enabling shortened batch windows and improved SLA compliance for downstream business processes. Measured outcomes reported in the program include a 66 percent reduction in server footprint, a 40 percent reduction in batch times and approximately 60 percent data compression, benefits that were realized after the SAP NetWeaver Process Integration and broader SAP suite migration to the consolidated IBM platform.
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Utilities | 5000 | $2.0B | United Kingdom | SAP | SAP S/4HANA Utilities | Utilities ERP | 2018 |
In 2018, Anglian Water implemented SAP S/4HANA Utilities as part of a Utilities ERP program hosted and operated by Capgemini, deploying the application on IBM Power Systems with IBM Db2 as the enterprise database. The initiative addressed core back office continuity for human resources, operations, finance and customer billing and aligned application and database release cycles to support ongoing stability and feature adoption for SAP S/4HANA Utilities and related SAP components.
Deployment architecture consolidated and standardized SAP workloads onto IBM POWER8 processor based IBM Power System E850 servers and IBM Power System S822 servers running IBM AIX with IBM Db2, hosted across twin Capgemini data centers. The project replaced 24 machines with a smaller Power Systems footprint using Db2 adaptive compression to shrink data volumes from roughly 5 terabytes to 2 terabytes and used IBM Capacity Upgrade on Demand to provide scalable processing headroom while optimizing consumed capacity.
Functional coverage included SAP Business Suite and SAP for Utilities elements migrated into the new platform along with SAP Business Warehouse, SAP Enterprise Portal, SAP Gateway and SAP Process Orchestration, supporting contact center lookups and field engineer work order processing. The consolidated Utilities ERP stack served business functions across customer service, billing, field operations and executive reporting, enabling shorter batch windows and improved SLA compliance for operational processes.
Governance followed a nine month program model with Capgemini as hosting and delivery partner and IBM Db2 migration services participating in a collaborative delivery team, culminating in a weekend migration and immediate weekday go live. Measured outcomes stated by the program included a 66 percent reduction in server footprint, batch processing times up to 40 percent shorter, reduced database and storage footprint and lowered licensing and support costs, strengthening operational resilience across the regulated five year planning period.
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Utilities | 5000 | $2.0B | United Kingdom | IBM | IBM Power Systems | Application Hosting and Computing Services | 2024 |
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Utilities | 5000 | $2.0B | United Kingdom | IBM | IBM AIX | Operating System (OS) | 2002 |
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Distribution | 3800 | $850M | France | SAP | SAP ERP ECC 6.0 | ERP Financial | 2006 |
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Distribution | 3800 | $850M | France | SAP | SAP Supply Chain Management | Supply Chain Management | 2007 |
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Distribution | 3800 | $850M | France | IBM | IBM Power Systems | Application Hosting and Computing Services | 2011 |
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Distribution | 3800 | $850M | France | IBM | IBM AIX | Operating System (OS) | 2000 |
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Banking and Financial Services | 43094 | $13.4B | Australia | Microsoft | Microsoft SQL Server | Database Management | 2012 |
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Banking and Financial Services | 43094 | $13.4B | Australia | BryteFlow | BryteFlow | Extract, Transform, and Load (ETL) | 2016 |
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Buyer Intent: Companies Evaluating Capgemini Services
- Valeo, a France based Professional Services organization with 106100 Employees
- Sag Spain, a Spain based Manufacturing company with 75 Employees
- Boost Mobile, a United States based Communications organization with 700 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Valeo | Professional Services | 106100 | $25.0B | France | 2026-02-18 | |
| Sag Spain | Manufacturing | 75 | $24M | Spain | 2025-10-20 | |
| Boost Mobile | Communications | 700 | $100M | United States | 2025-05-15 | |
| Professional Services | 300 | $50M | United States | 2025-05-05 | ||
| Professional Services | 10 | $1M | Portugal | 2025-01-22 | ||
| Professional Services | 130 | $13M | Croatia | 2025-01-14 | ||
| Banking and Financial Services | 600 | $150M | Germany | 2025-01-10 | ||
| Banking and Financial Services | 1256 | $1.5B | Canada | 2024-11-20 | ||
| Media | 50 | $7M | United States | 2024-10-31 | ||
| Healthcare | 22000 | $4.6B | United States | 2024-05-30 |