Burnaby, V5A 4W2, BC,
Canada
Cayenta
Cayenta, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Cayenta collaboration with software players such as Municipal Software empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Cayenta | Municipal Software | CityView Suite | Permitting and Licensing | ERP Services and Operations |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
City of Provo | Government | 500 | $50M | United States | Municipal Software | CityView Suite | Permitting and Licensing | 2016 |
In 2016, City of Provo implemented CityView Suite. The 18-month Provo 360 program deployed CityView Suite as the full Community Development Suite across Permitting and Licensing workflows, covering Permits & Inspections, Planning, Code Enforcement and Licensing for municipal permitting and planning processes in Utah.
CityView Suite configurations included modules for Permits & Inspections, Planning, Code Enforcement, and Licensing, with process orchestration for permit intake, inspection scheduling, plan review routing, enforcement case tracking, and license issuance. The deployment emphasized role based access for community development staff and citizen facing portals to improve access for staff and citizens.
The CityView Suite deployment was implemented alongside a Cayenta ERP to consolidate community development workflows, creating an integrated operational stack between permitting and planning systems and municipal finance and billing managed by Cayenta. Operational coverage focused on municipal community development departments in Provo, Utah, consolidating permitting, planning, code enforcement, and licensing data flows.
Governance for Provo 360 combined city IT, community development leadership, and Cayenta as the ERP partner to coordinate a phased rollout over 18 months. The program established configuration governance and process standardization for permitting and planning workflows to support ongoing administration and citizen access improvements.
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Buyer Intent: Companies Evaluating Cayenta Services
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