Toronto, M9C 5L5, ON,
Canada
CDW Canada
CDW Canada, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. CDW Canada collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| CDW Canada | Microsoft | Microsoft System Center Operations Manager | IT Service Management | ITSM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Smead | Consumer Packaged Goods | 1200 | $317M | United States | Microsoft | Microsoft System Center Operations Manager | IT Service Management | 2008 |
In 2008, Smead implemented Microsoft System Center Operations Manager as part of a Microsoft-based server virtualization and consolidation project in the United States. The deployment focused on improving IT infrastructure and operations monitoring to reduce downtime while supporting server consolidation. The Microsoft System Center Operations Manager implementation centralized event and performance monitoring across virtualized hosts and physical servers, and was configured with alerting, dashboards, and role-based views for IT operations staff. The deployment leveraged standard observability capabilities of SCOM to capture performance counters, service availability, and infrastructure health. Automated alerting and scripted remediation workflows were instrumented to accelerate incident response and operational troubleshooting. CDW Advanced Technology Services, engaged through CDW Canada, assisted with design and integration into Smead’s Microsoft-based virtualization stack and server estate. The implementation of Microsoft System Center Operations Manager, classified under IT Service Management, was rolled out across Smead’s US infrastructure to provide consolidated monitoring for operations and capacity planning. The project delivered improved observability and documented reductions in servers as well as lower power and cooling costs. The SCOM rollout centralized monitoring governance and standardized escalation workflows within the IT operations organization, aligning monitoring ownership, alert thresholds, and operational runbooks. This established a consistent operational fabric for ongoing virtualization management and infrastructure consolidation efforts.
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Buyer Intent: Companies Evaluating CDW Canada Services
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