CIPS Informatica
CIPS Informatica, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. CIPS Informatica collaboration with software players such as N-able empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| CIPS Informatica | N-able | N-able RMM | Remote Monitoring and Management | ITSM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Ready Digital Italy | Professional Services | 54 | $7M | Italy | N-able | N-able RMM | Remote Monitoring and Management | 2011 |
In 2011, Ready Digital Italy implemented N-able RMM across its Italian MSP operations. The Remote Monitoring and Management deployment used N-able N-sight RMM and was brokered through Italian distributor CIPS Informatica, targeting IT operations and remote monitoring for Ready Group customers in Italy. The engagement focused on centralizing remote service delivery under the N-able RMM platform.
The implementation emphasized N-sight RMM together with Cove Data Protection modules, building automation script libraries and agent-based monitoring to increase network visibility. Configuration work included scripted remediation workflows, centralized alerting and remote troubleshooting procedures, leveraging standard Remote Monitoring and Management functional capabilities such as patch management, monitoring, and backup orchestration. These modules were configured to support recurring maintenance and incident resolution through automated playbooks.
Rollout was coordinated with CIPS Informatica and covered Ready Digital's Italian MSP service lines, shifting operational practice toward remote-first incident resolution and centralized operations ownership. Reported outcomes from the deployment included a reduction in on-site assistance of about 60% and a reduction in installation time of about 20%. Governance changes established IT operations responsibility for alert management and standardized automation playbooks to sustain the Remote Monitoring and Management operating model.
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Buyer Intent: Companies Evaluating CIPS Informatica Services
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