Bengaluru, 560055,
India
Cloud Odyssey
Cloud Odyssey, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Cloud Odyssey collaboration with software players such as Salesforce empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Cloud Odyssey | Salesforce | Salesforce Automotive Cloud | Automotive Dealership CRM | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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River Mobility India | Automotive | 300 | $12M | India | Salesforce | Salesforce Automotive Cloud | Automotive Dealership CRM | 2023 |
In 2023, River Mobility India implemented Salesforce Automotive Cloud as its Automotive Dealership CRM to capture orders and consolidate customer and vehicle data before opening its first showroom. The deployment established a centralized CRM backbone to power sales, service and marketing workflows across India, creating a single customer and vehicle record used for order intake and aftersales activity.
Salesforce Automotive Cloud was configured to manage order capture, consolidated customer and vehicle records, service scheduling, job card automation, invoice generation and marketing engagement, aligning with standard Automotive Dealership CRM functional workflows. The implementation emphasized automation of core CRM and aftersales processes to streamline order to service lifecycle and reduce manual handoffs.
Cloud Odyssey led the implementation and completed the initial rollout prior to showroom opening, with governance focused on order to invoice and service workflow orchestration. The customer case notes instant invoice generation, automated job cards and service invoices delivered within 24 hours, and faster adoption among sales and service teams.
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Buyer Intent: Companies Evaluating Cloud Odyssey Services
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