Tonbridge Kent, TN9 1BB,
United Kingdom
Cobwebb Communications
Cobwebb Communications, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Cobwebb Communications collaboration with software players such as Infor, Tungsten Automation and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Cobwebb Communications | Tungsten Automation | Tungsten Transact (formerly Ephesoft Transact) | Intelligent Document Processing | Content Management |
| Cobwebb Communications | Infor | Infor Document Management (IDM) | Document Management | Content Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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Amphenol | Distribution | 260 | $30M | United Kingdom | Infor | Infor Document Management (IDM) | Document Management | 2021 | In 2021 Amphenol implemented Infor Document Management (IDM) Capture, Ephesoft-powered, to automate Accounts Payable invoice processing at its Whitstable site. The deployment used Infor Document Management as the Document Management platform and concentrated on capture, classification, OCR-driven data extraction, and automated routing to reduce manual touchpoints in AP. Cobwebb Communications delivered the phase one rollout which went live in August 2021, configuring IDM Capture to apply Ephesoft machine learning classification alongside validation screens for exceptions. The implementation established capture pipelines, exception queues, and automated approval and exception handling workflows consistent with Document Management and invoice processing practices. Operational scope covered the Whitstable site and the Accounts Payable function, with governance implemented through a phased rollout and exception-handling rules to shift routine validation to the system. Phase one produced immediate outcomes, achieving over 80% of invoices processed straight-through on day one and significant reductions in manual intervention and query resolution time. | |
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Barbour | Retail | 1074 | $462M | United Kingdom | Tungsten Automation | Tungsten Transact (formerly Ephesoft Transact) | Intelligent Document Processing | 2018 | In 2018, Barbour began implementing Tungsten Transact (formerly Ephesoft Transact) in the Intelligent Document Processing category to address a high-volume, multi-format invoice intake problem for its Accounts Payable function. The initiative targeted AP operations that process approximately 50,000 invoices per year from suppliers across more than forty countries, applying smart capture to normalize disparate delivery channels such as post, email attachments, and portal uploads. Tungsten Transact was configured as a smart document capture and extraction layer that scans invoice images, performs OCR and data extraction on key fields such as invoice number, issue date and supplier name, and exports validated data into the corporate ERP. The implementation emphasized automated classification, field extraction and export pipelines, together with visibility into workflow state to accelerate approval routing and reduce manual keystroke entry. With implementation support from Cobwebb Communications, Tungsten Transact was integrated into Barbour’s Infor M3 ERP and went live for end-to-end AP processing in July 2019. Operational coverage centered on the Accounts Payable team, with the solution instrumenting upstream capture and downstream ERP posting, and providing managers with a consolidated view of pending, processing and processed invoices across the business. Process and governance changes accompanied the technical deployment, moving records from paper to an electronic document management posture and rebalancing day to day AP activities from data entry toward exception handling and approvals. The new workflow provided explicit queue visibility for managers and enabled faster supplier approval cycles, while reducing reliance on manual input to lower error risk. Barbour reports explicit operational outcomes from the Tungsten Transact deployment, including the ability to process two hundred invoices into Infor M3 in two hours, processing throughput increases of more than 400 percent, a per invoice processing time reported at 36 seconds, and all invoices processed within twenty four hours of receipt. The project also delivered improved data accuracy, greater managerial visibility into invoice volumes, capture of cash discount opportunities and contribution to the companys sustainability objectives through reduced paper handling. | |
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Denroy United Kingdom | Manufacturing | 300 | $42M | United Kingdom | Infor | Infor Document Management (IDM) | Document Management | 2024 | In 2024, Denroy United Kingdom expanded its Infor Document Management (IDM) deployment by adding Infor Document Management Capture to automate accounts payable invoice intake and archiving. The deployment targeted Document Management functions for invoice capture, validation, indexing, and long term archival across Denroy Group operations in Bangor, Northern Ireland. Cobwebb Communications delivered the implementation, configuring Infor Document Management (IDM) Capture to digitise invoice intake and validation, and to perform automated data extraction and indexing for AP workflows. The IDM configuration centralized document storage and search to support transactional processing and audit retrieval within the Document Management environment. Cobwebb integrated IDM Capture with Infor SyteLine to route indexed invoice images and metadata into SyteLine for downstream AP processing and posting. Operational scope focused on the accounts payable function, with roughly 80 percent of purchase invoices processed via IDM Capture according to the case study. Governance and process work concentrated on automating AP intake, validation checkpoints, and retention rules, with Cobwebb managing rollout and operational handover. The case study reports around 75 percent time savings in AP processing following digitised capture and validation. |
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Buyer Intent: Companies Evaluating Cobwebb Communications Services
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