Cynet Systems
21000 Atlantic Blvd, Suite #700,
Sterling, 20166, VA,
United States
Sterling, 20166, VA,
United States
1 571-399-9000
Professional Services
Cynet Systems
List of Software Implementations where Cynet Systems is Reseller or System Integrator
Cynet Systems, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Cynet Systems collaboration with software players such as Salesforce empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Cynet Systems is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Cynet Systems | Salesforce | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations |
List of Software Implementations where Cynet Systems is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
Entergy Corporation | Utilities | 12000 | $11.9B | United States | Salesforce | Salesforce Field Service (ex ClickSoftware) | Field Service Management | 2020 |
In 2020, Entergy Corporation deployed Salesforce Field Service (ex ClickSoftware) as its Field Service Management platform to support dispatch and scheduling operations for Entergy Gas in New Orleans. Cynet Systems served as the implementation partner during the Gas Scheduler engagement that ran from December 2020 to July 2021 and managed exception handling and schedule operations associated with the Click-generated schedules.
The implementation concentrated on exception management and day-of dispatch orchestration, configuring schedules to ensure priority work was captured and providing supervisors with tools to resolve conflicts. Functional capabilities implemented included monitoring and queuing of schedule exceptions, a dispatch console for post-departure dispatching, crew adjustment workflows, and scripted customer contact processes for access resolution and complaint handling.
Operational coverage was centered on the Entergy Gas operation in New Orleans, with Gas Scheduler staff working alongside supervisors and field personnel to monitor radio, phone, and system messages and to communicate schedule adjustments. The deployment emphasized after-start-of-day dispatching, reassignment of crews in response to real-time conditions, and direct customer outreach to resolve access issues and complaints.
Governance and workflow changes formalized supervisor escalation paths for schedule conflicts, instituted routine analysis of schedule deficiencies, and created a loop for identifying alternatives and recommending mitigations to affected parties. The narrative reflects Entergy Corporation Salesforce Field Service Field Service Management use for operational scheduling, supervisory coordination, dispatch execution, and customer-facing remediation without asserting outcomes beyond the stated operational scope.
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IT Decision Makers and Key Stakeholders at Cynet Systems
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Buyer Intent: Companies Evaluating Cynet Systems Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Cynet Systems software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Cynet Systems System Integrator / VAR Profile
Cynet Systems is a system integrator and technology consulting firm headquartered in Sterling, United States, with approximately 1000 employees and annual revenues of $88M.
Cynet Systems implements and supports enterprise applications across markets such as ERP Services and Operations.
APPS RUN THE WORLD tracks 1 verified Cynet Systems software implementations across industries and regions, including: Entergy Corporation where Cynet Systems implemented Salesforce Field Service (ex ClickSoftware).
Cynet Systems has a strategic VAR/SI partnership with Salesforce, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Cynet Systems partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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