Santiago, 8320000,
Chile
Cysce
Cysce, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Cysce collaboration with software players such as Everbridge empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Cysce | Everbridge | Everbridge Crisis Management Software | Critical Event Management | TRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
Colbun | Utilities | 1189 | $1.5B | Chile | Everbridge | Everbridge Crisis Management Software | Critical Event Management | 2025 |
In 2025 Colbún implemented Everbridge Crisis Management Software and Everbridge 360 Pro for Critical Event Management to unify alerts and streamline emergency response across its operations and emergency response teams in Chile. The deployment targeted site-level continuity for Colbún, aligning Critical Event Management capabilities with operational emergency procedures across generation facilities.
The implementation configured Everbridge 360 Pro and the Everbridge Crisis Management modules to centralize incident detection, multi-channel notifications, and collaborative incident playbooks. Module configuration emphasized alert orchestration, role-based incident activation, and automated notification templates to support rapid triage and coordinated field response.
Rollout was delivered in partnership with local systems integrator CYSCE and included multi-channel notifications and full-scale field testing across operational sites. The program integrated notification endpoints and field communications workflows to ensure on-scene teams and command centers received synchronized alerts and situational updates.
Governance included structured operational handoffs and use-case driven playbooks to embed the Everbridge Crisis Management Software into existing emergency response processes, with phased validation through field testing. The case study explicitly reports faster response times and improved business continuity as outcomes, and module usage was documented across operations and emergency response functions.
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Buyer Intent: Companies Evaluating Cysce Services
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