Devoteam
73 rue Anatole France,
Levallois Perret, 92300,
France
Levallois Perret, 92300,
France
33 1 41 49 48 48
Professional Services
Devoteam
List of Software Implementations where Devoteam is Reseller or System Integrator
Devoteam, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Devoteam collaboration with software players such as ServiceNow, Google and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Devoteam is a Reseller or SI for the following software solutions:
List of Software Implementations where Devoteam is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Retail | 1509 | $500M | France | ServiceNow | ServiceNow Field Service Management | Field Service Management | 2019 |
In 2019, Tapis Saint-Maclou implemented ServiceNow Field Service Management as a core Field Service Management initiative to digitalize installation workflows across its retail network. The deployment used the ServiceNow Now Platform as a single data model and architecture, with Devoteam acting as the implementation partner, and began as a pilot at eight stores in southern France while aligning to a national footprint of 139 stores.
The implementation centered on a bespoke Posy application built on ServiceNow Field Service Management and Now Mobile, combined with a technical requirements application that auto-generates electronic checklists and quotes. Functional capabilities include mobile job dispatching and scheduling, automatic time-slot proposal, electronic customer sign off, job-level documentation and automated notifications to homemakers, all designed to replace paper procedures and standardize installer tasks.
Architecturally the solution leveraged ServiceNow Integration Hub to connect the company data pool to ServiceNow Customer Service Management within a two hour configuration window, and integrated job completion events with St Maclou’s invoicing system so that mobile sign off triggers automatic billing. Installer orchestration was restructured, grouping installers by region with real-time location and availability visible to sales and operations, and installer activity tracked centrally in the Posy application for operational oversight.
Governance and rollout enforced new process rules around regional assignment and data pooling, with installers moved from store-level assignment to regional squads to improve scheduling efficiency. The rollout approach included a constrained pilot supported by Devoteam, stakeholder engagement to address installer concerns about tracking, and a staged national roll out planned region by region with the objective of full national deployment by the end of 2024.
Outcomes recorded during the rollout are explicit and measurable within the project context, including a 10 percent faster invoicing process, a 10 percent productivity improvement from electronic checklists, a 30 percent increase in jobs managed in house moving to an 85 percent in-house assignment rate from 65 percent previously, and an anticipated reduction of one million kilometers in installer travel. ServiceNow Field Service Management now acts as the operational backbone for sales to installation workflows and the team intends to further model job times to refine scheduling.
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Professional Services | 16000 | $6.3B | France | ServiceNow | ServiceNow HR | HR Service Delivery | 2023 |
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Communications | 6455 | $6.1B | Indonesia | Google BigQuery | Data Warehouse | 2024 |
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Communications | 6455 | $6.1B | Indonesia | Google Cloud Platform (GCP) | Application Hosting and Computing Services | 2024 |
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Communications | 6455 | $6.1B | Indonesia | Google Cloud Datastore | Database Management | 2024 |
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Communications | 6455 | $6.1B | Indonesia | Google Cloud Vertex AI | Generative AI Platforms | 2024 |
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Professional Services | 800 | $838M | France | ServiceNow | ServiceNow HR | HR Service Delivery | 2020 |
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Showing 31 to 37 of 37 entries
IT Decision Makers and Key Stakeholders at Devoteam
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Intelligent Automation | Director | IT | |
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Manager in Digital Transformation | Manager | IT | |
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Head of AI - Data Science / AI Director | Director | IT | |
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Head of Intelligent Automation France | Director | IT | |
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Financial Planning and Analysis Manager | Manager | Finance | |
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Group Corporate Finance | M&A Manager | Manager | Finance | |
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Group Chief Financial Officer | CXO | Finance | |
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Director Finance | Director | Finance | |
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Buyer Intent: Companies Evaluating Devoteam Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Devoteam software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Devoteam professional services include:
- TO THE NEW, a Singapore based Professional Services organization with 2700 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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TO THE NEW | Professional Services | 2700 | $320M | Singapore | 2025-05-20 |
Devoteam System Integrator / VAR Profile
Devoteam is a system integrator and technology consulting firm headquartered in Levallois Perret, France, with approximately 11000 employees and annual revenues of $1.3B.
Devoteam implements and supports enterprise applications across markets such as ERP Services and Operations, HCM, Analytics and BI, IaaS and AI Development.
APPS RUN THE WORLD tracks 37 verified Devoteam software implementations across industries and regions, including: Tapis Saint-Maclou where Devoteam implemented ServiceNow Field Service Management, Technip Energies where Devoteam implemented ServiceNow HR, and Telkomsel where Devoteam implemented Google BigQuery.
Devoteam has a strategic VAR/SI partnership with ServiceNow and Google, backed by verified deployments.
Over the last few months, we recorded 1 evaluations related to Devoteam's services, including TO THE NEW.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Devoteam partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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