Brisbane, 4101, QLD,
Australia
Dialog Information Technology
Dialog Information Technology, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Dialog Information Technology collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Dialog Information Technology | Aptean | Aptean Linkfresh | Food and Beverage ERP | ERP Services and Operations |
| Dialog Information Technology | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| Dialog Information Technology | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management |
| Dialog Information Technology | Microsoft | Microsoft Dynamics NAV | ERP Financial | ERP Financial Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
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tech2 Group | Communications | 200 | $30M | Australia | Microsoft | Microsoft Dynamics NAV | ERP Financial | 2017 | In 2017, tech2 Group implemented Microsoft Dynamics NAV 2017 as its new ERP Financial application. Dialog Information Technology was engaged to deploy Microsoft Dynamics NAV 2017 to complement tech2 Group's existing Microsoft Dynamics 365 Field Service, Sales and Customer Service footprint across its Australian field operations. The implementation centered on core financial management and accounting capabilities, consolidating general ledger, accounts receivable, accounts payable and transactional posting to create a unified financial data set for reporting. Integrations were built to synchronize key transactions and customer data between Microsoft Dynamics NAV and Dynamics 365 Field Service, Sales and Customer Service, supporting order to cash and service to billing workflows and enabling master data alignment for customers and transactions. Dialog Information Technology led configuration, data integration and rollout activities, establishing centralized financial workflows and governance to support accounting, reporting and internal BI consumption across tech2 Group's field services, sales and customer support functions. Microsoft Dynamics NAV now provides structured transactional and customer data for tech2's internal BI team to produce new dashboards and management reports and to add efficiencies to the Group's accounting and reporting functions. | |
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Carers Queensland | Professional Services | 557 | $62M | Australia | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2018 | In 2018, Carers Queensland implemented Microsoft Dynamics 365 Business Central as their ERP Financial solution, with Dialog Information Technology engaged as the implementation partner and a SaaS deployment to an Azure tenant scheduled for July 2018. The deployment was chosen to address known finance management challenges around multiple funding sources and programs that span multiple financial years, constraints that the organization had experienced with its previous finance package. The implementation concentrated on core financial management capabilities, including master data migration and configuration of accounting workflows, grants and program funding controls. No customizations were identified during initial consultation, and configuration and migration work proceeded using Dialog Information Technology’s RapidStart methodology, leveraging the mature codebase shared with Dynamics NAV2018 to accelerate setup. Microsoft Dynamics 365 Business Central was provisioned as a true software as a service ERP on Azure, with master data and configuration uploaded to the tenant for go live. Operational scope focused on finance and program administration teams responsible for budgeting, multi-year funding reconciliation, and statutory reporting for the not for profit sector, reflecting Carers Queensland’s role representing unpaid family and community carers across Queensland. Governance and rollout were structured around Dialog Information Technology’s RapidStart approach, emphasizing configuration driven processes and a lighter implementation footprint compared with highly customized projects. The Dynamics team viewed this deployment as an early adopter case for Microsoft’s first mid market SaaS ERP offering, positioning Carers Queensland as a reference for similar not for profit finance implementations using Microsoft Dynamics 365 Business Central. | |
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NeoProducts | Professional Services | 30 | $5M | Australia | Microsoft | Microsoft Dynamics NAV | ERP Financial | 2019 | In 2019, NeoProducts implemented Microsoft Dynamics NAV as its ERP Financial solution. NeoProducts is an Australian engineering company that delivers self service sales and information solutions across retail, healthcare, government and other sectors, and it maintains deployments across Asia Pacific and Europe. Dialog Information Technology led the engagement and delivered two proof of concepts before being selected as the implementation partner. The Microsoft Dynamics NAV deployment focused on core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, cash management, and standard sales order and inventory controls, configured to support NeoProducts' engineering and customer service workflows. Implementation architecture emphasized configurable NAV modules combined with process oriented configurations to centralize transaction processing and financial reporting across NeoProducts' operating footprint in Asia Pacific and Europe. Integrations were scoped through Dialog to align Microsoft Dynamics NAV with existing product and service delivery touchpoints, while the technical design allowed phased activation of modules to match business priorities. Governance changes introduced by the project included standardizing the chart of accounts and instituting centralized accounting workflows to improve control across service lines, with Dialog providing technical and process governance during rollout. The engagement positioned Microsoft Dynamics NAV as the single ERP Financial backbone for NeoProducts' commercial and financial operations going forward. | |
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Professional Services | 230 | $40M | Australia | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2019 |
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Buyer Intent: Companies Evaluating Dialog Information Technology Services
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