Dialog Information Technology
144 Montague Road,
Brisbane, 4101, QLD,
Australia
Brisbane, 4101, QLD,
Australia
61 7 3247-1000
Professional Services
Dialog Information Technology
List of Software Implementations where Dialog Information Technology is Reseller or System Integrator
Dialog Information Technology, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Dialog Information Technology collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Dialog Information Technology is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Dialog Information Technology | Aptean | Aptean Linkfresh | Food and Beverage ERP | ERP Services and Operations |
| Dialog Information Technology | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| Dialog Information Technology | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management |
| Dialog Information Technology | Microsoft | Microsoft Dynamics NAV | ERP Financial | ERP Financial Management |
List of Software Implementations where Dialog Information Technology is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
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NeoProducts | Professional Services | 30 | $5M | Australia | Microsoft | Microsoft Dynamics NAV | ERP Financial | 2019 | In 2019, NeoProducts implemented Microsoft Dynamics NAV as its ERP Financial solution. NeoProducts is an Australian engineering company that delivers self service sales and information solutions across retail, healthcare, government and other sectors, and it maintains deployments across Asia Pacific and Europe. Dialog Information Technology led the engagement and delivered two proof of concepts before being selected as the implementation partner. The Microsoft Dynamics NAV deployment focused on core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, cash management, and standard sales order and inventory controls, configured to support NeoProducts' engineering and customer service workflows. Implementation architecture emphasized configurable NAV modules combined with process oriented configurations to centralize transaction processing and financial reporting across NeoProducts' operating footprint in Asia Pacific and Europe. Integrations were scoped through Dialog to align Microsoft Dynamics NAV with existing product and service delivery touchpoints, while the technical design allowed phased activation of modules to match business priorities. Governance changes introduced by the project included standardizing the chart of accounts and instituting centralized accounting workflows to improve control across service lines, with Dialog providing technical and process governance during rollout. The engagement positioned Microsoft Dynamics NAV as the single ERP Financial backbone for NeoProducts' commercial and financial operations going forward. | |
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Carers Queensland | Professional Services | 557 | $62M | Australia | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2018 | In 2018, Carers Queensland implemented Microsoft Dynamics 365 Business Central as their ERP Financial solution, with Dialog Information Technology engaged as the implementation partner and a SaaS deployment to an Azure tenant scheduled for July 2018. The deployment was chosen to address known finance management challenges around multiple funding sources and programs that span multiple financial years, constraints that the organization had experienced with its previous finance package. The implementation concentrated on core financial management capabilities, including master data migration and configuration of accounting workflows, grants and program funding controls. No customizations were identified during initial consultation, and configuration and migration work proceeded using Dialog Information Technology’s RapidStart methodology, leveraging the mature codebase shared with Dynamics NAV2018 to accelerate setup. Microsoft Dynamics 365 Business Central was provisioned as a true software as a service ERP on Azure, with master data and configuration uploaded to the tenant for go live. Operational scope focused on finance and program administration teams responsible for budgeting, multi-year funding reconciliation, and statutory reporting for the not for profit sector, reflecting Carers Queensland’s role representing unpaid family and community carers across Queensland. Governance and rollout were structured around Dialog Information Technology’s RapidStart approach, emphasizing configuration driven processes and a lighter implementation footprint compared with highly customized projects. The Dynamics team viewed this deployment as an early adopter case for Microsoft’s first mid market SaaS ERP offering, positioning Carers Queensland as a reference for similar not for profit finance implementations using Microsoft Dynamics 365 Business Central. | |
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Fred IT Group | Professional Services | 230 | $40M | Australia | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2019 | In 2019, Fred IT Group implemented Microsoft Dynamics 365 for Finance and Operations. Fred IT Group is a Melbourne based professional services firm within the Telstra Health group with offices in all states and is the largest IT solution provider to the pharmacy industry, delivering on premise and cloud based solutions to over 70 percent of pharmacies in Australia. The implementation targeted core finance and operations across the corporate group and was scoped as a centralized ERP Financial program to unify transactional finance and customer billing across entities. Dialog Information Technology executed a rapid delivery approach, beginning in July and achieving go live by 1 November, deploying Microsoft Dynamics 365 for Finance and Operations as the primary application. The implementation included core financials, customer billing, receivables, fixed assets, procurement, payables and inventory, with a set of customizations to enable a single customer view across all entities within the group. Configuration work aligned to standard ERP Financial workflows including ledger management, accounts receivable and payable processing, inventory valuation and asset lifecycle tracking. Operational coverage included corporate finance, commercial billing and supply chain functions, with rollout governance defined to operate across Fred IT Group entities and offices in all states. Dialog Information Technology coordinated the cutover and functional handover, while the solution foundation is documented as Microsoft Dynamics 365 for Finance and Operations supporting centralized transactional processing. The program is described as the technical backbone for Fred IT Group's Health365 program to transform internal business systems and processes. The project was delivered on time and under budget, and explicit customizations were implemented to consolidate customer records and billing across entities to establish a single source of customer truth. Governance updates included centralized control of financial master data and standardized procure to pay and order to cash workflows to support ongoing Health365 initiatives. | |
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Communications | 200 | $30M | Australia | Microsoft | Microsoft Dynamics NAV | ERP Financial | 2017 |
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IT Decision Makers and Key Stakeholders at Dialog Information Technology
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Buyer Intent: Companies Evaluating Dialog Information Technology Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Dialog Information Technology software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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Dialog Information Technology System Integrator / VAR Profile
Dialog Information Technology is a system integrator and technology consulting firm headquartered in Brisbane, Australia, with approximately 1200 employees and annual revenues of $150M.
Dialog Information Technology implements and supports enterprise applications across markets such as ERP Financial Management.
APPS RUN THE WORLD tracks 4 verified Dialog Information Technology software implementations across industries and regions, including: NeoProducts where Dialog Information Technology implemented Microsoft Dynamics NAV, Carers Queensland where Dialog Information Technology implemented Microsoft Dynamics 365 Business Central, and Fred IT Group where Dialog Information Technology implemented Microsoft Dynamics 365 for Finance and Operations.
Dialog Information Technology has a strategic VAR/SI partnership with Microsoft, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Dialog Information Technology partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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