Minneapolis, 55402-1210, MN,
United States
Echidna
Echidna, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Echidna collaboration with software players such as Kibo Commerce, VTEX and empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Jelly Belly Candy | Manufacturing | 500 | $100M | United States | Kibo Commerce | Kibo B2C Commerce | eCommerce | 2019 |
In 2019, Jelly Belly Candy implemented Kibo B2C Commerce for eCommerce, replatforming its direct to consumer and selected B2B sites onto Kibo Commerce. The engagement was delivered with partner Echidna and focused on consolidating many localized sites, improving mobile experiences, and centralizing multi site management in the United States.
Implementation concentrated on storefront and catalog configuration, site orchestration for multi site management, mobile first theming and checkout configuration, and B2B account and ordering capabilities to support channel specific workflows. Kibo B2C Commerce was configured to provide centralized administrative controls for merchandising, pricing, and promotions across sites, and to unify content management for localized storefronts.
Rollout governance was executed through an Echidna delivery model with staged site consolidations and operational handover to ecommerce, merchandising, and digital marketing teams. Partner materials indicate the program began around 2019 and produced large uplifts in mobile sales and conversions following the replatform.
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Pierce Manufacturing, Inc. | Manufacturing | 2300 | $1.0B | United States | VTEX | VTEX Order Management | Order Management | 2024 |
In 2024, Pierce Manufacturing implemented VTEX Order Management to centralize inventory and order management for its B2B aftermarket parts portal. The deployment targeted the company’s North American dealer network and was delivered with systems integrator Echidna, aligning the VTEX implementation with dealer-facing e-commerce and parts ordering workflows.
The implementation uses VTEX Order Management and VTEX Master Data to consolidate SKU and BOM visibility across the aftermarket parts catalog, manage returns workflows, and enable automated ordering and order orchestration. The case notes that the platform now manages more than 1.8M SKUs, and configuration emphasized master data consolidation, catalog normalization, and fulfillment visibility consistent with Order Management capabilities.
Operational coverage centered on aftermarket parts, dealer order processing, and service parts operations, bringing inventory and order lifecycle control into a single platform for parts, returns, and replenishment. Echidna supported system configuration and integration with the dealer portal layer, preserving B2B self-service while centralizing order and inventory state for dealers across North America.
Governance changes focused on establishing centralized master data stewardship and SKU/BOM governance to support automated ordering and returns handling, with process adjustments to dealer self-service and fulfillment operations. Reported benefits include improved self-service for dealers and improved operational efficiency as a result of consolidating order management and master data on VTEX Order Management.
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Buyer Intent: Companies Evaluating Echidna Services
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