Vancouver, V6E 3V6, BC,
Canada
EFOQUS
EFOQUS, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. EFOQUS collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| EFOQUS | Optimizely | EpiServer CMS | Web Content Management | Content Management |
| EFOQUS | Sitecore | Sitecore CMS | Web Content Management | Content Management |
| EFOQUS | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management |
| EFOQUS | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | CRM |
| EFOQUS | Microsoft | Microsoft Power Apps | Apps Development | PaaS |
| EFOQUS | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | PaaS |
| EFOQUS | Microsoft | Microsoft Power BI | Analytics and BI | Analytics and BI |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
|
Call2Recycle | Professional Services | 110 | $32M | United States | Microsoft | Microsoft Power BI | Analytics and BI | 2020 | In 2020, Call2Recycle deployed Microsoft Power BI as part of a broader Microsoft Power Platform adoption to centralize operational reporting. Microsoft Power BI, classified under Analytics and BI, was positioned to provide real-time dashboards and self service visualizations that unify metrics for operations, finance, services, sales, and executive leadership. The implementation included building centralized data models and role based dashboards in Microsoft Power BI, while Power Automate and Power Apps were used to automate processes and surface transactional data. Call2Recycle engaged EFOQUS to extend Dynamics 365 Business Central and Dynamics 365 Sales with Power Platform components, enabling automated provisioning flows for programs such as the e-bike customer onboarding process. Microsoft Power BI was integrated with Dynamics 365 Business Central and Dynamics 365 Sales to ingest financial, customer and operational data, creating a single source for reporting and alerts. The deployment provided operational coverage across customer support, regional program managers, operations teams managing material collection and fulfillment, and senior leadership monitoring organizational health. Governance shifted from a gatekeeper model to distributed access, with curated Power BI reports and dashboards enabling self service metrics consumption and faster incident response. Process automation with Power Automate reduced manual handoffs for customer onboarding and billing workflows and standardized data flows into Business Central for predictable transaction processing. Explicit outcomes from the implemented solution included measurable time savings on core processes, with invoicing reduced by 10 hours per month, banking activities by 8 hours, and vendor invoice approvals by 12 hours, and an approximate $25,000 annual reduction in fees, licenses and hardware support. The organization reports improved traceability and the ability to support new customer requirements, leveraging Microsoft Power BI and the broader Analytics and BI capabilities to scale reporting and operational oversight. | |
|
|
Call2Recycle | Professional Services | 110 | $32M | United States | Microsoft | Microsoft Power Apps | Apps Development | 2020 | In 2020, Call2Recycle deployed Microsoft Power Apps as part of a Microsoft Power Platform extension to its Microsoft Dynamics 365 environment, positioning Microsoft Power Apps within an Apps Development strategy to support operations and customer-facing processes. Call2Recycle implemented Microsoft Power Apps alongside Dynamics 365 Business Central and Dynamics 365 Sales to centralize data and enable rapid application development for business functions that include operations, finance, services, and sales. The implementation configured Microsoft Power Apps to build lightweight, role-specific applications and front-end forms, while Power Automate provided event-driven flows and orchestration. Power BI was instrumented for real-time dashboards and analytics, and Business Central handled core transactional and financial processing; together these modules automated recurring tasks such as invoicing and banking uploads and created onboarding flows for program customers. Integrations were executed within the Microsoft stack, connecting Microsoft Power Apps to Dynamics 365 Business Central, Dynamics 365 Sales, Power Automate, and Power BI to deliver an end-to-end operational fabric. The rollout covered customer support, regional program managers, operations teams, finance, and senior leadership dashboards, and was implemented in partnership with EFOQUS to align supply chain and reverse-logistics workflows with the new application layer. Governance shifted toward self-service reporting and process ownership, removing single-point gatekeepers for metrics and enabling staff to access real-time status via Dynamics 365 dashboards that surface Power BI visualizations. Workflow restructuring included automated onboarding and order creation triggered from website sign-ups for the e-bike program, standardizing traceability and operational responses across teams. Explicit operational outcomes reported from the combined deployment included quantifiable time savings that resulted from process automation and centralized data, and a reduction in annual fees, licenses, and hardware support costs of approximately $25,000. Call2Recycle also reported lower ongoing development expenses because iterative refinements on Microsoft Power Apps and the Power Platform cost less than prior customization efforts, enabling staff to reallocate time saved to mission-focused activities. | |
|
|
Call2Recycle | Professional Services | 110 | $32M | United States | Microsoft | Microsoft Power Automate RPA | Robotic Process Automation | 2020 | In 2020, Call2Recycle implemented Microsoft Power Automate RPA as part of a broader Microsoft Power Platform deployment, aligning Robotic Process Automation with its Dynamics 365 Business Central and Dynamics 365 Sales environment. The implementation was executed with partner EFOQUS and framed to unify ERP and CRM workflows while surfacing automation capabilities across finance, operations, services, and sales. Power Automate RPA was configured to orchestrate transactional and onboarding flows, with flows that trigger from website signups to automatically provision customer records and create initial orders for the e-bike program. The organization extended the solution with Power Apps for lightweight forms and Power BI for visualization, while Power Automate handled workflow automation for invoicing, banking uploads, and vendor invoice approvals. Operationally the solution is integrated directly with Microsoft Dynamics 365 Business Central and Dynamics 365 Sales, consolidating previously siloed data into a central platform used by customer support, regional program managers, operations, and senior leadership. Real-time data access and automated flows removed manual handoffs, enabling staff to self-serve dashboards and status information without intermediary reporting steps. Governance and process changes emphasized self-service analytics and repeatable, predictable data flows, reducing reliance on manual spreadsheet compilation and a single gatekeeper for metrics. Outcomes stated by the organization include time savings of 10 hours per month on invoicing, 8 hours on banking activities, and 12 hours on vendor invoice approvals, along with approximately $25,000 in annual savings on fees, licenses, and hardware support, and improved ability to support battery traceability and new customer requirements. | |
|
|
|
Professional Services | 110 | $32M | United States | Microsoft | Microsoft Dynamics 365 Sales | Sales Automation,Sales Engagement | 2020 |
|
|
|
|
|
Professional Services | 110 | $32M | United States | Microsoft | Microsoft Dynamics 365 Business Central | ERP Financial | 2020 |
|
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Buyer Intent: Companies Evaluating EFOQUS Services
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||