Ericsson
Torshamnsgatan 21 Kista,
Stockholm, 164 83,
Sweden
Stockholm, 164 83,
Sweden
46 10719-0000
Manufacturing
Ericsson
List of Software Implementations where Ericsson is Reseller or System Integrator
Ericsson, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Ericsson collaboration with software players such as Omda empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Ericsson is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Ericsson | Omda | Omda CoordCom | Emergency Management | ERP Services and Operations |
List of Software Implementations where Ericsson is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
Generalitat Valenciana Spain | Government | 162482 | $37.5B | Spain | Omda | Omda CoordCom | Emergency Management | 2002 |
In 2002, Generalitat Valenciana Spain deployed Omda CoordCom as the core of its 112 emergency response system. Omda CoordCom is an Emergency Management application used across more than 120 agencies to manage call-taking, case handling and dispatch in the Comunitat Valenciana.
The deployment centers on CoordCom case management and call-taking modules, with integrated dispatch workflows and geospatial situational awareness delivered via the CoordCom ResQMap mapping capability. Configuration work focused on incident record lifecycle, resource allocation workflows and role-based operator consoles to support emergency call operators and dispatch coordinators.
The Valencia implementation was delivered as an Ericsson integrated solution using CoordCom ResQMap technology, aligning the Omda CoordCom application with Ericsson systems integration and regional infrastructure as described in vendor materials. Operational coverage spans regional emergency coordination across Comunitat Valenciana and more than 120 agencies, directly affecting call centers, dispatch centers and regional civil protection functions.
The relationship spans two decades and is documented in a 2022 case study, establishing governance continuity with phased upgrades and coordinated rollouts under a joint vendor and SI operating model. Governance emphasized centralized configuration control, standardized case handling procedures and coordinated operational workflows for call-taking and dispatch.
|
 |
Sos Alarm | Professional Services | 100 | $10M | Sweden | Omda | Omda CoordCom | Emergency Management | 2015 |
In 2015, Sos Alarm deployed Omda CoordCom as part of a nationwide 112 emergency response solution in Sweden, using the application within an Emergency Management context to support emergency call-taking and dispatch operations. Ericsson public materials document the effort as an Ericsson-led nationwide solution that incorporated Carmenta CoordCom, now part of Omda, under the Omda CoordCom product set.
The implementation centered on core modules for call-taking, dispatch and mapping, configured to operate across multiple control rooms and roughly 200 operator positions. Omda CoordCom was configured to provide real-time mapping, incident creation and operator console workflows, aligning with Emergency Management functional workflows for triage, resource allocation and tasking.
Ericsson served as the system integrator for the nationwide rollout, orchestrating an architecture that networked operator workstations and mapping services across control rooms to enable cross-room situational awareness. The deployment emphasized integrated call-taking to dispatch handoffs and shared geospatial mapping services to coordinate responses across sites.
Ericsson public materials and Sos Alarm documentation describe the implementation as reducing response times through integrated call-taking, mapping and dispatch across the control room network. Operational governance was aligned to control room and dispatch functions to embed the application into emergency response workflows.
|
Showing 1 to 2 of 2 entries
IT Decision Makers and Key Stakeholders at Ericsson
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Buyer Intent: Companies Evaluating Ericsson Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Ericsson software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
Ericsson System Integrator / VAR Profile
Ericsson is a system integrator and technology consulting firm headquartered in Stockholm, Sweden, with approximately 89898 employees and annual revenues of $26.8B.
Ericsson implements and supports enterprise applications across markets such as ERP Services and Operations.
APPS RUN THE WORLD tracks 2 verified Ericsson software implementations across industries and regions, including: Generalitat Valenciana Spain where Ericsson implemented Omda CoordCom, and Sos Alarm where Ericsson implemented Omda CoordCom.
Ericsson has a strategic VAR/SI partnership with Omda, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Ericsson partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
Subscribe to APPS RUN THE WORLD to access the complete Ericsson dataset, verified system implementations, and related deployment insights.